Healthcare Bias Training

Don’t let implicit or unconscious bias impact patient care. We can help, scroll down to learn more

Who we are - Experts in implicit bias and cq training

Note:  If you are from the state of Michigan and looking to fulfill your LARA healthcare training requirements, click here.

At the Cultural Intelligence Center, we are extremely appreciative of the care and support provided by today’s healthcare workers and staff.  We are also aware of the challenges and stresses of today’s healthcare worker. We are here to help you find a solution for your Implicit Bias training needs. Our Implicit Bias (or Unconscious Bias) solutions utilize the transformative power of Cultural Intelligence, or CQ.  CQ is defined as a globally recognized way of assessing and improving effectiveness in culturally diverse situations.   CQ is a great compliment to an organizations overall Diversity, Equity and Inclusion (DEI) strategy because it provides a framework that leads to better DEI results.  Learn more about how we can help you reduce your implicit bias in patient care.

We believe our cultural differences can empower us to build a better world.

We are an innovative, research-based training and consulting firm that draws upon empirical findings to help organizations and individuals around the world assess and improve Cultural Intelligence (CQ®).

The Cultural Intelligence Center is a Michigan-based company and an approved vendor of the State of Michigan.

Our approach to implicit bias training is unique in the marketplace. We teach people to recognize and understand bias and we offer proven methods of managing bias with Cultural Intelligence (CQ).

CULTURAL INTELLIGENCE, or CQ, is a globally recognized way of assessing and improving effectiveness in culturally diverse situations. It’s rooted in rigorous, academic research conducted across more than 100 countries.

CQ and Implicit Bias training are not just a “checkbox” for fulfilling the requirements of the mandate.  Rather, they are an investment in the culture of your organization and will help lead to the overall success of your Diversity, Equity & Inclusion (DEI) strategy.

We have Certified trainers around the world that can support your training programs in multiple languages and most time zones. Our team of CQ Certified Facilitators are all world-class facilitators who have been certified in Implicit Bias and Cultural Intelligence and who are trained in the use of the Cultural Intelligence Assessment™ and the Cultural Values Survey™ as well as all of the Cultural Intelligence Center’s training courses, aids and coaching materials.

healthcare and bias experience

We work with large-scale healthcare providers from around the world.  Along with our proven suite of Cultural Intelligence training products, we have been offering implicit bias training for many years.  Our implicit bias training solutions include eLearnings, workshops (including virtual or in-person or in-house) and train-the-trainer programs.  Our healthcare training solutions utilize our Certified Facilitators (trainers) who come from the healthcare industry and have hands-on healthcare experience.

Our Implicit Bias in Healthcare training solutions can be tailored for the needs of individual practitioners, or for both large and small organizations. For those organizations with training departments, we offer turnkey solutions that enable in-house training tailored to personnel availability and needs.

Healthcare Experience Quick Facts:

Here is just a sampling of the partners we work with in the healthcare space:  

“Implicit bias (IB) in health care is such a relevant topic at this time. IB is a barrier to diversity and health equity. As a nurse educator, I have the responsibility to ensure that future nurses are informed and aware of their unintentional discrimination and the impact it has on health outcomes.”

Lynn Schmidt Ph.D., RN, CNE – Dean, School of Nursing and Kinesiology at Anderson University 

Interested in learning more about CQ and managing bias?  Learn how Spectrum Health uses CQ to manage Bias by watching our recent webinar on YouTube.


We provide several solutions that will can hep reduce Implcit Bias in Healthcare. Our solutions include self-paced eLearnings, virtual workshops, in-house workshops and train-the-trainer solutions.  Below is an overview of the solutions we provide.  We recommend contacting us to help find the best solution that fits your organization or association.  Solution options include:

Public Workshop

Instructor-led virtual workshop with a completion certificate.
Starts at $295/person (Bulk Discounts Available)
  • Virtual Training
  • Live Instructor
  • 3 Hours to Complete
  • Not Customizable
  • Supplements DEI Strategy

In-House Training

We will conduct Bias training on-site for your Staff and/or Members
Starts at $230/person (Alternative Enterprise Pricing Available)
  • On-Site or Virtual Training
  • Live Instructor
  • 2-3 Hours to Complete
  • Can Be Customized
  • Supplements DEI Strategy


We will train YOU on how to deliver LARA compliant Bias training
Adaptable to your needs by Organization
  • On-Site or Virtual Training
  • Live Instructor
  • 6-8 Hrs to Complete
  • Can Be Customized
  • Supplements DEI Strategy

Self-Paced Training

eLearning & Instructor-Led Masterlcass
Starts at $49/person (Bulk Discounts Available)
  • Bite Sized eLearning
  • Live Instructor
  • 1-2 Hrs to Complete
  • Can be Customized
  • Supplements DEI Strategy

Why the Cultural Intelligence Center for your implicit bias training needs?

Our gold-standard implicit bias training is recognized as meeting the Michigan training requirements for healthcare licensure and renewals. For years we have been working with some of the largest  health care providers to improve the effectiveness of healthcare workers by helping them use cultural intelligence to mange bias, improve patient communication, and increase team effectiveness. Recently, the State of Michigan approved us as a preferred vendor in this space.

get in touch - let us help craft the perfect implicit bias training solution for your organization

Contact us today by using the form below and one of our Client Consultants will work you to determine the best solution for your organization.  

Want a more immediate response?  You can send a chat request (lower right corner of your screen)* or you can call one of our Client Consultants directly at 616.855.1737*

*Available during normal business hours.

Healthcare Bias Form – National


The Cultural Intelligence Center is an innovative, research-based training and consulting firm that draws upon empirical findings to help organizations and individuals assess and improve cultural intelligence (CQ)-the ability to work effectively with people from different nationalities, ethnicities, age groups, and more. We create programs, workshops, certifications, and multiple-languages assessments that are industry-specific and tailored to help people acquire CQ capabilities and harness their transformative powers in every aspect of their lives. Headquartered in the United States, our globally diverse team of experts and trainers serves clients all over the world to help everyone, everywhere unlock the power of CQ. More information about the Cultural Intelligence Center can be found on our website at


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Complimentary Cultural Intelligence for Leaders Packet

Learn to Lead with Cultural Intelligence

Now, more than ever, companies needs effective leaders at all levels of the organization. Being able to bring together and get the best out of team members from different generations, socio-economic backgrounds, ethnic roots, countries, religions and educational backgrounds requires a Culturally Intelligent Leader.

We have put together a collection of Cultural Intelligence leadership articles written by social scientist, speaker and author Dr. David Livermore.  The article topics include:

  • 5 Questions Culturally Intelligent Leaders Ask Themselves Every Day
  • Leadership Advice You Should Ignore
  • How Culturally Intelligent Leaders Make Decisions

About the Author

David Livermore, PhD (Michigan State University) is a social scientist devoted to the topics of cultural intelligence (CQ) and global leadership and the author of several award-winning books. Learn more about Dr. David Livermore by visiting his website.

To receive your complimentary CQ for Leaders Packet, please provide your email address below.

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