Welcome friends from Grand Rapids

We are excited you decided to stop by and check out the Cultural Intelligence Center.  We are proud to call Grand Rapids home and are committed to making Grand Rapids (and the world) a more equitable place to live, work and visit.  Our focus is on Cultural Intelligence as well as Diversity, Equity and Inclusion.  Start your cultural intelligence journey, scroll down to learn more.

The Cultural Intelligence Center

What is your CQ? Receive a Complimentary CQ Assessment and Course

Our CQ Pro Assessment is designed to assess the four factors and 13 sub dimensions of Cultural Intelligence (CQ) as well as individual cultural value orientations. Personalized feedback reports compare CQ scores with the worldwide norms, provide personal preferences on each of the 10 cultural values and include a personalized development plan. Sign-up below for the opportunity to take our CQ Pro Assessment as well as receive our complimentary CQ Starter online training course.

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More about our CQ Pro Assessment:

View Sample Report

CQ Pro Assessment: The CQ Assessment measures an individual’s capability for working and relating across cultures by measuring skills in four distinct areas

  1. CQ Drive: Level of interest, persistence, and confidence during multicultural interactions.
  2. CQ Knowledge: Understanding about how cultures are similar and different.
  3. CQ Strategy: Awareness and ability to plan for multicultural interactions.
  4. CQ Action: Ability to adapt when relating and working in multicultural contexts.

In addition, the CQ Pro Assessment provides individuals with a mapping of their preferences on 10 cultural values.

  1. Individualism vs. Collectivism
  2. Low vs. High Power Distance
  3. Low vs. High Uncertainty Avoidance
  4. Cooperative vs. Competitive
  5. Short Term vs. Long Term
  6. Direct vs. Indirect
  7. Being vs. Doing
  8. Universalism vs. Particularism
  9. Non-Expressive vs. Expressive
  10. Linear vs. Non-Linear

Personal Feedback Report includes:

  • Self-Ratings & Norms for the 4 CQ Capabilities
  • Self-Ratings & Norms for the 13 CQ Sub-dimensions
  • Development & Action Plan
  • Personal Cultural Value Preferences

Learn More about Cultural Intelligence

Cultural intelligence (CQ) is a critical part of setting yourself apart in today’s globalized world of artificial intelligence, machine learning, and innovation. It’s the ability to relate and work effectively with people from different cultural backgrounds and it goes beyond existing notions of cultural sensitivity and awareness. With cultural intelligence, you’ll know how to strategically use cultural differences to come up with more innovative solutions.

In culturally diverse situations, CQ predicts…

  • Personal Adjustment and Adaptability
  • Judgment and Decision Making
  • Negotiation Effectiveness
  • Trust, Idea Sharing, and Innovation
  • Leadership Effectiveness
  • Profitability and Cost-Savings

Cultural Values Profile: The Cultural Values Profile measures an individual’s personal cultural value orientations and provides them a mapping of their preferences on 10 cultural values.

  1. Individualism vs. Collectivism
  2. Low vs. High Power Distance
  3. Low vs. High Uncertainty Avoidance
  4. Cooperative vs. Competitive
  5. Short Term vs. Long Term
  6. Direct vs. Indirect
  7. Being vs. Doing
  8. Universalism vs. Particularism
  9. Non-Expressive vs. Expressive
  10. Linear vs. Non-Linear

CQ Testimonials

“We need leaders with CQ who can make connections with people who are not like them.”

–Shuvo Saha, Director of Google’s Digital Academy

Livermore makes a strong, science-based case for why diversity and cultural intelligence matter more than you think. Rooted in research and amplified with powerful case studies and examples, this book is an essential read for those hoping to leverage an increasingly diverse workforce to drive innovation.”

Daniel H. Pink, author of TO SELL IS HUMAN and DRIVE

About the Cultural Intelligence Center

Who We Are

The Cultural Intelligence Center is an innovative, research-based consulting and training organization that draws upon empirical findings to help executives, companies, universities, and government organizations assess and improve cultural intelligence (CQ)—the ability to work effectively with people from different nationalities, ethnicities, age groups, and more. We provide you with innovative solutions that improve multicultural performance based on rigorous academic research.  Watch this short video to learn more.

what we do

We help develop innovative solutions that improve multicultural performance based on rigorous academic research. In culturally diverse situations, CQ helps to predict the following:

  • Personal Adjustment and Adaptability
  • Judgment and Decision Making
  • Negotiation Effectiveness
  • Trust, Idea Sharing, and Innovation
  • Leadership Effectiveness
  • Profitability and Cost-Savings

BENEFITS OF CQ include

With our help, organizations that implement CQ solutions typically benefit in many ways including:

  • Success in culturally diverse markets
  • Speed and efficiency when working across borders
  • Effective short-term and long-term global assignments
  • Becoming an employer of choice
  • Profitability and cost savings
  • Multicultural team effectiveness
  • Global virtual team effectiveness

Sign Up Today for your Free CQ Pro Assessment

Complete the form below for your free CQ Pro Assessment*.  Please note that you must be employed at a company, organization or educational institute to qualify for a free CQ Pro Assessment.  Otherwise you can purchase a CQ Pro Assessment for $60 from our sister website LearnCQ.com (use code LearnCQ25 for 25% off the purchase price).

As a bonus, anyone attending the 2021 Grand Rapids Neighborhood Summit who signs up for a complimentary CQ Pro Assessment will also be entered into a drawing for a chance to win a free virtual workshop of their choice valued at $395 USD.  Winner will be announced via email after the 2021 Grand Rapids Neighborhood Summit.

*The Cultural Intelligence Center reserves the right to deny your request for a free CQ Pro Assessment.

Complimentary Cultural Intelligence for Leaders Packet

Learn to Lead with Cultural Intelligence

Now, more than ever, companies need effective leaders at all levels of the organization. Being able to bring together and get the best out of team members from different generations, socio-economic backgrounds, ethnic roots, countries, religions, and educational backgrounds requires a Culturally Intelligent Leader.

We have a collection of Cultural Intelligence leadership articles written by social scientist, speaker, and author Dr. David Livermore.  The article topics include:

  • 5 Questions Culturally Intelligent Leaders Ask Themselves Every Day
  • Leadership Advice You Should Ignore
  • How Culturally Intelligent Leaders Make Decisions

About the Author

David Livermore, PhD (Michigan State University) is a social scientist devoted to the topics of cultural intelligence (CQ) and global leadership and the author of several award-winning books. Learn more about Dr. David Livermore by visiting his website.

To receive your complimentary CQ for Leaders Packet, please provide your email address below.

By submitting this form, you agree to receive promotional emails from The Cultural Intelligence Center (you can opt-out at any time).  We will send you an email with a link to download CQ for Leaders Packet.