Welcome NADOHE Conference Attendees

Thank you for visiting the Cultural Intelligence Center.  In case you were not aware, Cultural Intelligence or CQ, measures your capability to relate and work effectively in culturally diverse situations.  Scroll down to learn more.

How CQ Supports DEI

For years, the case has been that more diversity equals improved organizational performance. But you can’t expect diverse groups to work together effectively and improve performance if they lack the skills to do so. Cultural intelligence (CQ) is the foundation and strategic link that ensures your DEI efforts lead to meaningful and sustainable results. The same holds true for any attempt to create an equitable and inclusive organizational culture.

Everyone has their own definition of DEI. We broadly define it as any organizational effort to increase diverse representation and create inclusive, equitable environments. More specifically, we define each of the areas as follows:

  • Diversity –  Working to increase the representation of difference at every level of the organization.
  • Equity – Actively challenging and responding to individual and systemic biases, behaviors policies and practices to ensure that everyone has fair access to opportunities.
  • Inclusion – Fostering an environment where people with different identities experience feeling welcomed, valued and leveraged.

 

The CQ Difference

CQ is the foundation and strategic link to creating diverse, inclusive and equitable work environments.

DEI In Action

  • Harvard's Thoughts on CQ & DEI
  • Hear from a DEI Expert
  • Spectrum Health System's Partnership with CQ Center
  • CQ & Racial Equity at Dallas ISD
  • DEI Resources

Dr. Upton and her colleagues at the Cultural Intelligence Center are by far the market leader in this work, and deserves such recognition given our experience at Harvard University.–—Dr. Barbara Nobles-Crawford, Executive Coach and Sr. Organization Consultant, Harvard University.

Harvard University

If Diversity is the landscape and Inclusion is the road to Equity, then CQ is the best most road-worthy vehicle to get you there.” –Marsha Ramroop, Founder Director, Unheard Voice Consultancy Ltd

“As Spectrum Health System continues to take deliberate steps to foster an environment that is inclusive, equitable and representative of our 30,000 employees and very diverse patient population, we recognize that CQ and our partnership with the CQ Center are foundational to our DEI work.” – Ovell Barbee, Senior Vice President, HR and Chief Diversity Officer Spectrum Health System

Dallas Independent School District

Large independent school district uses cq to address racial equity

SUMMARY:  Bespoke program designed to use Cultural Intelligence (CQ) as a strategy to address racial equity and create an anti-racist campus community.

RESULTS:  10-Month Timeline | Certified 100+ Internal Facilitators | Trained Over 22,000 Employees

We have put together a collection of DEI blog posts, videos and other resources designed to help you better understand DEI, CQ and the overall impact DEI initiatives can make on your organization. View our DEI Resources page.

Harvard's Thoughts on CQ & DEI

Dr. Upton and her colleagues at the Cultural Intelligence Center are by far the market leader in this work, and deserves such recognition given our experience at Harvard University.–—Dr. Barbara Nobles-Crawford, Executive Coach and Sr. Organization Consultant, Harvard University.

Harvard University

Hear from a DEI Expert

If Diversity is the landscape and Inclusion is the road to Equity, then CQ is the best most road-worthy vehicle to get you there.” –Marsha Ramroop, Founder Director, Unheard Voice Consultancy Ltd

Spectrum Health System's Partnership with CQ Center

“As Spectrum Health System continues to take deliberate steps to foster an environment that is inclusive, equitable and representative of our 30,000 employees and very diverse patient population, we recognize that CQ and our partnership with the CQ Center are foundational to our DEI work.” – Ovell Barbee, Senior Vice President, HR and Chief Diversity Officer Spectrum Health System

CQ & Racial Equity at Dallas ISD

Dallas Independent School District

Large independent school district uses cq to address racial equity

SUMMARY:  Bespoke program designed to use Cultural Intelligence (CQ) as a strategy to address racial equity and create an anti-racist campus community.

RESULTS:  10-Month Timeline | Certified 100+ Internal Facilitators | Trained Over 22,000 Employees

DEI Resources

We have put together a collection of DEI blog posts, videos and other resources designed to help you better understand DEI, CQ and the overall impact DEI initiatives can make on your organization. View our DEI Resources page.

Let's Partner

Is CQ and DEI right for your organization?

If so or to learn more, please fill out the form below.  We will get back to you within 1-2 business days.

About the Cultural Intelligence Center

Who We Are

The Cultural Intelligence Center is an innovative, research-based consulting and training organization that draws upon empirical findings to help executives, companies, universities, and government organizations assess and improve cultural intelligence (CQ)—the ability to work effectively with people from different nationalities, ethnicities, age groups, and more. We provide you with innovative solutions that improve multicultural performance based on rigorous academic research.  Watch this short video to learn more.

what we do

We provide Chief Diversity Officers (CDOs), Human Resource Leaders, Talent Acquisition Managers and anyone working in the diversity, equity and inclusion (DEI) space with research-based, practical and customized culturally intelligent solutions that guide and support you on your DEI Journey. We help develop innovative solutions that improve multicultural performance based on rigorous academic research. In culturally diverse situations, CQ helps to predict the following:

  • Personal Adjustment and Adaptability
  • Judgment and Decision Making
  • Negotiation Effectiveness
  • Trust, Idea Sharing, and Innovation
  • Leadership Effectiveness
  • Profitability and Cost-Savings

BENEFITS OF CQ include

With our help, organizations that implement CQ solutions typically benefit in many ways including:

  • Success in culturally diverse markets
  • Speed and efficiency when working across borders
  • Effective short-term and long-term global assignments
  • Becoming an employer of choice
  • Profitability and cost savings
  • Multicultural team effectiveness
  • Global virtual team effectiveness

Complimentary Cultural Intelligence for Leaders Packet

Learn to Lead with Cultural Intelligence

Now, more than ever, companies need effective leaders at all levels of the organization. Being able to bring together and get the best out of team members from different generations, socio-economic backgrounds, ethnic roots, countries, religions, and educational backgrounds requires a Culturally Intelligent Leader.

We have a collection of Cultural Intelligence leadership articles written by social scientist, speaker, and author Dr. David Livermore.  The article topics include:

  • 5 Questions Culturally Intelligent Leaders Ask Themselves Every Day
  • Leadership Advice You Should Ignore
  • How Culturally Intelligent Leaders Make Decisions

About the Author

David Livermore, PhD (Michigan State University) is a social scientist devoted to the topics of cultural intelligence (CQ) and global leadership and the author of several award-winning books. Learn more about Dr. David Livermore by visiting his website.

To receive your complimentary CQ for Leaders Packet, please provide your email address below.

By submitting this form, you agree to receive promotional emails from The Cultural Intelligence Center (you can opt-out at any time).  We will send you an email with a link to download CQ for Leaders Packet.