It’s widely known that Amazon founder, Jeff Bezos, frequently leaves one open seat at the company’s most important meetings. It’s there to remind his fellow executives and managers of the most important person in the room—the customer. Forbes reports that…
Read MoreTalk to most anyone who has worked on getting a deal in China and they’ll tell you stories about people who insisted on getting them drunk. In a culture where relationships can make or break you in business, getting drunk…
Read MoreWe know what a culturally intelligent individual looks like. We have more than 15 years of research that answers that question. And we can predict someone’s global potential in light of their CQ scores. But what does a culturally intelligent organization…
Read MoreGrowing numbers of Study Abroad students spend most of their free time on Facebook and Skype, communicating with friends and family back home. Business travelers often do the same thing. Evenings are spent catching up on email and communicating with…
Read More“Cultural intelligence” or CQ is showing up all over the place. I’m extremely grateful for a groundswell of interest in assessing and developing CQ. But CQ is not really the point of what we’re after at the Cultural Intelligence Center…
Read MoreSince the first edition of this book released in 2006, I’ve sometimes been approached at conferences by people who say, “Hey—you’re the guy who hates short-term missions, aren’t you?” It’s not exactly the way I want to be known. And…
Read MoreFatigue is one of the greatest roadblocks to cultural intelligence. When were exhausted, we’re much more susceptible to functioning an autopilot, a dangerous way to navigate culturally diverse terrain. And jet lag fatigues many of us when we travel. Overcoming…
Read More[Guest Post by Brian O’Donoghue, Academic Director of Noesis Exec Ed, Kuala Lumpur Malaysia with David Livermore] I’m from Ireland but I’ve spent the last ten years working and doing research in China and Malaysia. My wife and kids are…
Read MoreMost people I meet acknowledge the need for cultural intelligence. There’s growing consensus that life in our globalized world requires respect for one another. But the comment I often hear is, “Isn’t this pretty much common sense?” Respect people’s opinions,…
Read MoreCultural diversity creates one of the best opportunities for innovation but it can also be one of the biggest roadblocks if it isn't handled with cultural intelligence. In many organizations, the Europeans and North Americans dominate meetings while the Asians…
Read MoreNow, more than ever, companies have teams that face challenges due to being multicultural or multigenerational. Teams with Cultural Intelligence can work past these differences and thrive.
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