Careers

Are you curious about what it takes to work and relate effectively with people from different nationalities, ethnicities, age groups and more? Are you interested in using your skills with a broad set of customers and teammates around the world? The Cultural Intelligence Center (CQC), may be just the opportunity you are looking for.

Here at the Cultural Intelligence Center, our mission is to change the way individuals and organizations approach diversity and global engagement by using research-based learning and development solutions. Our assessments, training programs, and consulting services are valued by clients from Harvard University, Goldman Sachs, and the Department of Defense, to many small and medium-sized businesses.

Together we are committed to the greater good. We truly believe our work can make the world a better place.

Headquartered in Michigan, our international team of employees includes trainers, instructional designers, consultants, administrators, software engineers, and researchers providing state-of-the-art products and services that make a real difference in people’s lives.

See all open positions below

Equal Employment Opportunity Employer


Senior Web Application Developer
Administrative Assistant, Public Events
Human Resources Administrator

 

Senior Web Application Developer

We are a growing company, and we are seeking an exceptional Senior Web Application Developer for our team.

This is a fully remote position, with the option of working in our office location in Southfield, if preferred.

The Senior Web Application Developer is a critical role, playing a large part in architecting and executing our software development projects. The developer cares deeply about developing technology and successfully combines the following skills to work effectively with a diverse and interdisciplinary team:

  • Deep knowledge of web application architecture and development
  • Proven experience planning, architecting, developing, releasing, and maintaining complex agnostic, extensible web application software with the expectation of future iterations
  • An extraordinary knack for understanding and translating business requirements to technical specifications

Reports to

The Senior Web Application Developer reports to the IT & Software Development Manager and joins a team of other software developers and analysts.

Experience

The ideal candidate will have the following experience:

  • 5+ years developing websites and web applications, both front end and back end
  • 5+ years developing with HTML5, CSS3, Javascript
  • 3+ years developing with Ruby, Ruby on Rails
  • 3+ years experience working with PostgreSQL, SQL, or MySQL
  • Experience managing and optimizing Heroku environments
  • Experience working with Amazon S3 storage
  • Experience working in an Agile environment

Professional Focus

The developer will spend 20% of their time focused on planning and architecture activities, 80% of their time focused on development activities.

Essential Duties and Responsibilities

Web Application Development

  • Writing production-ready code in Ruby/Ruby on Rails, React, HTML/CSS
  • Code versioning using Git/Github
  • Managing/providing insight into our Heroku platform
  • Reviewing code written by other team members and external partners
  • Participating in and taking the lead on architecture planning for individual applications
  • Growing and cultivating a deep understanding of how our technology facilitates our business and directly relates to our growth
  • Participating in the generation of and providing feedback on visual and functional software requirements and designs
  • Using Jira/Confluence to write and refine user stories, estimate work in hours/story points, create documentation, and for managing your assigned tasks
  • Providing a unique view to the work that we do and the environment that we cultivate- you will be a vital piece of the organization not just in terms of the work that you produce but the relationships that you build and your personal approach to your job, your work, and the world around you. You matter as a human being.
  • Other duties as assigned

Qualifications and Skills:

Must-Have

  • Bachelor’s degree in Computer Science (or equivalent), or equivalent professional experience
  • 5 years of experience designing, developing, testing, and debugging web applications at scale in a professional environment
  • Experience collaborating with internal and external stakeholders
  • Professional business acumen
  • Strong communication skills and the ability to work in a fast-paced environment
  • The ability to balance multiple workstreams simultaneously and effectively prioritize work
  • A lifelong desire to learn and dedication to personal and professional development

Nice to Have Experience with the Following

  • WordPress
  • Ecommerce
  • Managing people and teams
  • GDPR compliance
  • Accessibility (Section 508 compliance)
  • Working in the Education sector

Technologies You Would Work With

  • Ruby
  • Ruby on Rails
  • HTML5
  • CSS3
  • JavaScript
  • React
  • Bootstrap for React
  • GraphQL
  • Typescript
  • NPM
  • Yarn
  • Webpack
  • Gulp
  • Heroku
  • PostgreSQL
  • Amazon S3
  • ActiveAdmin
  • WordPress
  • PHP
  • MySQL
  • Elementor
  • Twig
  • Composer

Details: 

  • Full-time, salaried position from $95,000 – $108,000 based on experience
  • Up to 20 days paid vacation and sick leave
  • 11 paid company holidays
  • Parental Leave up to 4 weeks paid (primary, 2 weeks secondary) with an additional 4 weeks (primary, 2 weeks secondary) unpaid
  • Competitive Health/Dental/Vision/Disability insurance
  • HSA Options
  • After 6 month waiting period, 401k with 3% employer contribution, 100% vested
  • Professional development budget
  • $3,000 workstation budget
  • Unlimited access to all our Cultural Intelligence training offerings
    • Assessments, digital learning, workshops, certifications
  • Full remote or based in Southfield, MI if preferred

benefits for full-time employees:

  • 401(k) and 401(k) employer contributions
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Health savings account
  • Paid time off & paid holidays
  • Parental leave

Apply Now

Administrative Assistant, Public Events

We are a growing company, and we are seeking an exceptional Administrative Assistant to join our global team.

The Administrative Assistant is a critical role, playing an important part in coordinating public events and other administrative projects. The Administrative Assistant cares deeply about people and successfully combines the following skills to work effectively with a diverse and interdisciplinary team:

  • Careful attention to detail
  • Excellent Communication
  • Timeliness/Meets deadlines

Reports to

The Administrative Assistant reports to the Director, Public Programs & Partners, and joins a team of other administrators and coordinators. 

Experience

The ideal candidate will have at least 3 years of relevant administrative experience, including at least 2 years working in a professional office setting.

Professional Focus

The Administrative Assistant will spend 50% of their time focused on coordinating public events and communicating with public event participants and 50% of their time supporting special sales & marketing projects.

What we provide you!

We view the work that we do and the environment we cultivate as a critical part of our mission. By joining our team, you will become a vital piece of the organization, not just in terms of the work you produce but also the relationships you build and your personal approach to your job, work, and the world around you. You matter as a human being, and we are interested in helping you grow and develop your professional career and cultural intelligence! 

Essential Duties and Responsibilities:

Public Events

  • Coordinate all aspects of public events, including event registration, participant communication, and logistical setup
  • Handle public event details in company CRM
  • Proactively communicate with event participants to ensure a seamless and professional experience throughout the entire event process
  • Provide session administration support during public events
  • Handle post-event logistics, including surveys, agreements, and credentialing
  • Other administrative duties as assigned

Other Administrative Support

  • Participate in special projects ranging from report generation and presentations to data mining and system administration 
  • Support scheduling and general administrative needs of VP, Sales & Marketing

 Qualifications and Skills:

Must-Have

  • Associate degree required and experience in office administration.
  • Self-motivated and comfortable working remotely.
  • Detail-oriented
  • Strong computer skills, including proficiency with Microsoft Office suite, CRM systems, web-based interfaces, good with spreadsheets.
  • Professional communication skills, written and verbal.
  • Excellent customer service and interpersonal skills.
  • Strong organizational skills and the ability to work with accuracy and efficiency. Ability to work on multiple projects concurrently, manage priorities and meet deadlines.
  • A team player who works well in collaborative, professional office settings.

Good to Have

  • Experience in a fast-paced, multicultural office environment.
  • Bachelors degree in communications or related area.
  • Strong analytical and problem-solving skills.
  • Experience with SalesForce CRM system
  • Customer service experience

Details:

  • Full-Time, Hourly position
  • Reports to Director, Public Partners & Programs
  • Based in Grand Rapids, MI

benefits for full-time employees:

  • 401(k) and 401(k) employer contributions
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Health savings account
  • Paid time off & paid holidays
  • Parental leave

Apply Now

Human Resources Administrator

We are a growing company, and we are seeking an exceptional Human Resources Administrator to join our global team.

The HR Administrator is a critical role, playing an essential part in administrative projects to support our growth, caring deeply about people, and successfully combines the following skills to work effectively with a diverse and interdisciplinary team:

  • Careful attention to detail
  • Excellent communication
  • Timeliness/Meets deadlines

Reports to

The HR Administrator reports to the Financial Director and joins a team of other administrators and coordinators. 

Experience

The ideal candidate will have at least 3 years of relevant HR administrative experience.

Professional Focus

The HR Administrator will spend 75% of their time focused on HR administrative responsibilities and 25% of their time supporting the Cultural Intelligence Center President and the team.

What we provide you!

We view the work that we do and the environment we cultivate as a critical part of our mission. By joining our team, you will become a vital piece of the organization, not just in terms of the work you produce but also the relationships you build and your personal approach to your job, work, and the world around you. You matter as a human being, and we are interested in helping you grow and develop your professional career and cultural intelligence! 

Essential Duties and Responsibilities:

Human Resources Administration

  • Provides overall administrative support to the HR department, including maintaining, processing documentation and records.
  • Manages and updates HR databases with different information such as new hires, terminations, sick leaves, warnings, vacation, and days off. 
  • Supports employment area with scheduling interviews, handling reference checks, and personnel changes. Compiles and prepares data for statistical reporting.
  • Helps organize and manage new employee orientation, on-boarding, and training programs process in collaboration with supervisors, hiring team, and functional experts. 
  • Assists with projects, such as HR events, benefits open enrollment, employee communications, and company-wide meetings.
  • Answers employee questions about policy and procedures and refers to specialists as needed.
  • Works with the Board to manage general HR administration and communication.

 IT support

  • Oversees and coordinates with IT partner to ensure CQC is equipped with necessary technology resources and support (e.g., regular maintenance, invoicing, ongoing support).
  • Coordinates with supervisors and IT to ensure employees have access to necessary software and systems (server, SharePoint, etc.)
  • Coordinates with supervisors and IT to ensure new employees are provided appropriate technology and alumni return technology and other CQC property.

Executive and Team Support

  • Supports the company, President.
  • Represents the company internally and externally, serving as the President’s liaison with staff and clients.
  • Coordinates VP+ and teamwide support.
  • Coordinates team and leadership events (birthdays, social events, coffee breaks, “All Hands,” leadership retreats, etc.).

Qualifications and Skills:

Must-Have

  • Associate degree required and experience in HR administration.
  • Detail-oriented
  • Strong computer skills, including proficiency with Microsoft Office suite, HR systems, web-based interfaces, good with spreadsheets.
  • Professional communication skills, written and verbal.
  • Excellent customer service mindset and interpersonal skills.
  • Strong organizational skills and the ability to work with accuracy and efficiency. Ability to work on multiple projects concurrently, manage priorities and meet deadlines.
  • A team player who works well in collaborative, professional office settings.

Details:

  • Full-Time, Salary position
  • Reports to Financial Director
  • Based in Southfield, MI
  • Range: $39,000 – $49,000

benefits for full-time employees:

  • 401(k) and 401(k) employer contributions
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Health savings account
  • Paid time off & paid holidays
  • Parental leave

Apply Now

The Team Behind the CQ

We have a team of researchers, trainers, and consultants around the world who are ready to work with you to assess and improve your CQ.

About Us Meet Our Team