Careers

The Cultural Intelligence Center, LLC is an innovative, training and consulting company. We provide research-based tools, training, and assessments to build Cultural Intelligence (CQ)—the ability to relate and work effectively with people from different nationalities, ethnicities, age groups, and more.

Are you curious about what it takes to work and relate effectively with people from different nationalities, ethnicities, age groups and more? Are you interested in using your skills with a broad set of customers and teammates around the world? The Cultural Intelligence Center (CQC), may be just the opportunity you are looking for.

We are a growing company that is changing the way individuals and organizations are approaching diversity and global engagement. Based in Michigan, our international team of employees includes trainers, instructional designers, consultants, administrators and researchers providing state of the art products and services that make a real difference in people’s lives.

 

See all open positions below


 

Business Development Manager

Position Description

Are you a sales hunter who is curious about what it takes to work and relate effectively with people from different nationalities, ethnicities, age groups and more? Are you interested in using your skills with a broad set of customers and teammates around the world? The Cultural Intelligence Center (CQC), an innovative, research-based consulting and training company, may be just the opportunity you are looking for.

We are a growing company that is changing the way individuals and organizations are approaching diversity and global engagement. Based in Michigan, our international team of employees includes trainers, instructional designers, consultants, administrators and researchers providing state of the art products and services that make a real difference in people’s lives.

The Cultural Intelligence Center is seeking a sharp, dynamic, Chicago-Based, Business Development Hunter who is searching for an intellectually rewarding sales challenge to join our team. This role is focused on developing our emerging sales territories in North America.

We need a consultative sales person who enjoys calling into organizations, is intellectually curious, and thrives on complex sales. The individual contributor role will develop the clients’ needs, match and align those needs with the appropriate solutions, demonstrate our research-based products and services, and win new business. This career is demanding and needs someone who is highly organized with an entrepreneurial drive to succeed.

Essential Duties and Responsibilities

  • Manage every aspect of the sales process for a specified territory, including:
  • Pitch to prospects and create new opportunities
  • Contact potential clients via email or phone to establish rapport and set up meetings
  • Develop and send proposals, negotiate contracts and close deals
  • Upsell additional products/services
  • Identify new sales leads through effective prospecting
  • Utilize the company-provided CRM
  • Research organizations and individuals online (especially on social media) to identify new leads and potential new markets
  • When appropriate or relevant, attend conferences, meetings, and industry events
  • Prepare PowerPoint presentations and sales displays
  • Contact clients to inform them about new developments in the company’s products
  • Meet and exceed sales goals

Qualifications and Skills

  • 6+ years of successful consultative sales experience as a hunter
  • Consistently meets and exceeds sales quotas
  • Extensive experience selling to enterprise companies
  • Experience working remotely
  • Extensive experience selling 6-figure deals
  • Self-motivated and organized
  • Intellectually curious
  • Excellent presentation skills
  • Extensive experience discovering business drivers and strategic planning gaps to fully understand opportunities to meet the client’s objectives
  • Bachelor’s Degree required; MBA highly valued

Details

  • Full-time/base salary
  • Reports to Executive Vice President, North America
  • Geographic Location: Grand Rapids, MI
  • Seniority Level: Mid to Senior Level

Salary Range

  • Base: $100,000 to $120,000 plus commission

Details

  • Full-time/base + bonus/Exempt
  • Reports to Director of Corporate Partnerships
  • Geographic Location: Chicago, IL (Remote position)
  • Seniority Level: Mid to Senior Level

 

 

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Corporate Account Manager

Position Description

Are you curious about what it takes to work and relate effectively with people from different nationalities, ethnicities, age groups and more? Are you interested in using your skills with a broad set of customers and teammates around the world? The Cultural Intelligence Center (CQC), an innovative, research-based consulting and training company, may be just the opportunity you are looking for.

We are a growing company that is changing the way individuals and organizations are approaching diversity and global engagement. Based in Michigan, our international team of employees includes trainers, instructional designers, consultants, administrators and researchers providing state of the art products and services that make a real difference in people’s lives.

The Cultural Intelligence Center is seeking a sharp, dynamic Corporate Account Manager who is searching for an intellectually rewarding account management challenge to join our team. This role is focused on managing and growing our existing accounts in North America.

We need a consultative account manager who enjoys calling into organizations, is intellectually curious, and thrives on farming strong sales opportunities within our current client base. The role will develop the clients’ needs, match and align those needs with the appropriate solutions, demonstrate our research-based products and services, and win new business. This career is demanding and needs someone who is highly organized with an entrepreneurial drive to succeed.

Essential Duties and Responsibilities

  • Manage every aspect of the sales process for a specified territory, including:
    • Renew existing contracts
    • Create new opportunities within current client base
    • Develop and send proposals
    • Negotiate contracts
    • Close deals
    • Upsell additional products/services
  • Create and regularly update client account plans and engagement calendars
  • Execute account management strategies as agreed upon by the Executive Vice President, North America
  • Maintain fruitful relationships with existing customers
  • Utilize the company-provided CRM
  • Research the needs of current clients and learn who makes decisions about purchasing within various departments and business units
  • Contact potential clients via email or phone to establish rapport and set up meetings
    • Provide value-added content (proactively)
    • Provide deep discovery/needs analysis
  • Plan and oversee new direct marketing initiatives
  • Prepare PowerPoint presentations and sales displays
  • Contact clients to inform them about new developments in the company’s products
  • Develop quotes and proposals
  • Negotiate and renegotiate by phone, email, and in person
  • Meet and exceed sales goals
  • Other duties as assigned

Qualifications and Skills

  • 5+ years of successful consultative account management and/or client consultant experience
  • Consistently meets and exceeds sales quotas
  • Extensive experience selling to enterprise companies
  • Extensive experience selling 6-figure deals
  • Self-motivated and organized
  • Intellectually curious
  • Excellent presentation skills
  • Extensive experience discovering business drivers and strategic planning gaps to fully understand opportunities to meet the client’s objectives
  • Bachelor’s Degree required; MBA highly valued

Salary Range

  • Base: $75,000 to $90,000 plus quarterly and annual bonuses

Details

  • Full-time/base + bonus/Exempt
  • Reports to Executive Vice President, North America
  • Geographic Location: Grand Rapids, MI
  • Seniority Level: Mid-Level

 

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Director of Training

Position Description

Are you curious about what it takes to work and relate effectively with people from different nationalities, ethnicities, age groups and more? Are you interested in using your skills with a broad set of customers and teammates around the world? The Cultural Intelligence Center (CQC), an innovative, research-based consulting and training company, may be just the opportunity you are looking for.

We are a growing company that is changing the way individuals and organizations are approaching global engagement and diversity. Based in Michigan, our international team of employees includes trainers, instructional designers, consultants, administrators and researchers providing state of the art products and services that make a real difference in people’s lives.

 

The Cultural Intelligence Center is seeking a sharp, dynamic Director of Training who is searching for an intellectually rewarding challenge to join our team.

We are seeking an experienced trainer to facilitate trainings, oversee project management, manage our contracted trainers, lead our learning and development strategy, manage its implementation and measure its impact. A successful candidate will be passionate about learning and excited about the prospect of leading by example.

This role is demanding and needs someone who is highly organized with an entrepreneurial drive to succeed.

Essential Duties and Responsibilities

  • Facilitate CQC’s certifications, workshops, trainings, and webinars primarily in the United States
  • Manage the personnel required to develop, manage and deliver training, including contracted trainers, certified facilitators, and project managers
  • Oversee project management and delivery
  • Possess project management and organization skills with demonstrated ability to manage multiple tasks/projects simultaneously
  • Ensure strategic alignment of the training department with CQC business goals
  • Identify training needs by consulting with leadership and using needs assessments
  • Work with leadership to develop and deliver training solutions that meet business needs
  • Optimize training processes for efficiency
  • Provide additional support on other projects, as needed/assigned
  • Possess strong interpersonal skills; demonstrated ability to build relationships and effectively connect with others; approachable & viewed as a responsive resource for employees and leaders

Qualifications and Skills

  • Bachelor’s Degree in education, human resources, training & development, business communications, or a related discipline
  • Master’s degree in Organizational Behavior and/or Adult Learning/Education preferred
  • Professional certification, such as CPTM, highly valued
  • Experience managing 3-5 people
  • Knowledge of learning and development best practices
  • Proven track record of training program development, facilitation, and management
  • Excellent leadership skills
  • Excellent written and oral communication skills

Details

  • Full-time/base salary
  • Reports to Executive Vice President, North America
  • Geographic Location: Grand Rapids, MI
  • Seniority Level: Mid to Senior Level

 

Apply Now

The Team Behind the CQ

We have a team of researchers, trainers, and consultants around the world who are ready to work with you to assess and improve your CQ.

About Us Meet Our Team