Careers

The Cultural Intelligence Center, LLC is an innovative, training and consulting company. We provide research-based tools, training, and assessments to build Cultural Intelligence (CQ)—the ability to relate and work effectively with people from different nationalities, ethnicities, age groups, and more.

Are you curious about what it takes to work and relate effectively with people from different nationalities, ethnicities, age groups and more? Are you interested in using your skills with a broad set of customers and teammates around the world? The Cultural Intelligence Center (CQC), may be just the opportunity you are looking for.

We are a growing company that is changing the way individuals and organizations are approaching diversity and global engagement. Based in Michigan, our international team of employees includes trainers, instructional designers, consultants, administrators and researchers providing state of the art products and services that make a real difference in people’s lives.

 

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Director of Training

Position Description

Are you curious about what it takes to work and relate effectively with people from different nationalities, ethnicities, age groups and more? Are you interested in using your skills with a broad set of customers and teammates around the world? The Cultural Intelligence Center (CQC), an innovative, research-based consulting and training company, may be just the opportunity you are looking for.

We are a growing company that is changing the way individuals and organizations are approaching global engagement and diversity. Based in Michigan, our international team of employees includes trainers, instructional designers, consultants, administrators and researchers providing state of the art products and services that make a real difference in people’s lives.

 

The Cultural Intelligence Center is seeking a sharp, dynamic Director of Training who is searching for an intellectually rewarding challenge to join our team.

We are seeking an experienced trainer to facilitate trainings, oversee project management, manage our contracted trainers, lead our learning and development strategy, manage its implementation and measure its impact. A successful candidate will be passionate about learning and excited about the prospect of leading by example.

This role is demanding and needs someone who is highly organized with an entrepreneurial drive to succeed.

Essential Duties and Responsibilities

  • Facilitate CQC’s certifications, workshops, trainings, and webinars primarily in the United States
  • Manage the personnel required to develop, manage and deliver training, including contracted trainers, certified facilitators, and project managers
  • Oversee project management and delivery
  • Possess project management and organization skills with demonstrated ability to manage multiple tasks/projects simultaneously
  • Ensure strategic alignment of the training department with CQC business goals
  • Identify training needs by consulting with leadership and using needs assessments
  • Work with leadership to develop and deliver training solutions that meet business needs
  • Optimize training processes for efficiency
  • Provide additional support on other projects, as needed/assigned
  • Possess strong interpersonal skills; demonstrated ability to build relationships and effectively connect with others; approachable & viewed as a responsive resource for employees and leaders

Qualifications and Skills

  • Bachelor’s Degree in education, human resources, training & development, business communications, or a related discipline
  • Master’s degree in Organizational Behavior and/or Adult Learning/Education preferred
  • Professional certification, such as CPTM, highly valued
  • Experience managing 3-5 people
  • Knowledge of learning and development best practices
  • Proven track record of training program development, facilitation, and management
  • Excellent leadership skills
  • Excellent written and oral communication skills

Details

  • Full-time/base salary
  • Reports to Executive Vice President, North America
  • Geographic Location: Grand Rapids, MI
  • Seniority Level: Mid to Senior Level

 

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The Team Behind the CQ

We have a team of researchers, trainers, and consultants around the world who are ready to work with you to assess and improve your CQ.

About Us Meet Our Team