Connect With Our Staff

Our talented staff are specialized in helping bring CQ into a variety of fields and regions. Learn more about our staff below and schedule a time to meet with them! 

Get started, choose a region and/or specialty area to connect with the right Consultant.

Polly Collingridge

Polly Collingridge

Senior Client Consultant

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Iva Jablan

General Manager – Europe & Middle East

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Kelsey Dery

Senior Client Consultant

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Ellen Dyla

Senior Business Consultant

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William Belser

Client Relationship Coordinator

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Carolyn Mimms Headshot

Carolyn Mimms

Vice President – Sales 

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Kelsey Dery

Senior Client Consultant

Cultural Intelligence Center

Kelsey is responsible for developing current relationships by matching and aligning client’s needs with appropriate solutions, demonstrating how the CQ Center’s research-based products and solutions can resolve their needs. She has a B.A. in Communications from Grand Valley State University and a background working with startup companies as well as experience working in the legal world. She currently resides in Cascais, Portugal with her husband and son


Polly Collingridge

Senior Client Consultant

Cultural Intelligence Center | Certifications: CQ Certification, Dev CQ Train the Trainer, & CQ for Teams Train the Trainer

Polly Collingridge is Senior Client Consultant in our UK subsidiary and has experience supporting Cultural Intelligence programmes for both private and public sector clients, including the NHS.

Before working for the Cultural Intelligence Centre, Polly was an independent intercultural trainer. She has also held sales and service delivery roles within global mobility and employee wellbeing, and ran the international rights department of the publishing company, Canongate Books, for over a decade. She has an MSc in Cross-Cultural Psychology and a degree in Italian and Spanish. Although she was born and (mostly) raised in London, she has also lived in Italy, Costa Rica, Mexico, and the USA.

Polly has always been fascinated by different languages and cultures – even teaching herself the basics of Esperanto at the age of 10! Polly is passionate about the role of CQ in helping us work towards a more equitable society in which we all understand each other a little better.


Iva Jablan

General Manager – Europe & Middle East

Cultural Intelligence Center

Iva is our General Manager for Europe and the Middle East. Iva is supporting our customers and certified facilitators in these regions, and she is responsible for all the operations of our EU-based office.

Born and raised in Montenegro, Iva was always curious about different cultures – so she left Montenegro when she was 18. She lived in Italy, then in France, and now she is located in, the Netherlands. Iva obtained her Bachelor’s Degree in International Economics, Management, and Finance from Bocconi University and her Master’s Degree in International Marketing and Business Development from Skema Business School. Her previous career was focused on Business Development and Account Management in Lighting and SaaS industries.

On a personal note, Iva is an animal lover who loves puzzles, board games, and video games. What she loves the most is spending time with her husband and her adorable dog Kobi.


Ellen Dyla

Senior Business Consultant

Cultural Intelligence Center

Ellen Dyla is our Senior Business Consultant. She is responsible for client relations in the corporate, government, and healthcare sectors in North America, South America, Africa, and Asia. Before CQC, Ellen held Business Development and Account Management roles for startups and IT companies. She’s passionate about helping her clients while also growing productive and effective teams internally.

Ellen graduated from Michigan State University with a B.A. in Economics and a Specialization Chinese and Asian Studies. In her spare time, she loves to spend time with her daughter, stay active, enjoy the outdoors, and cook.


Carolyn Mimms

Vice President – Sales

Cultural Intelligence Center

Carolyn serves as the Vice President of Business Development with The Cultural Intelligence Center. With a proven track record of driving growth and cultivating strategic partnerships, Carolyn has spent the past decade immersed in the ever-evolving landscape of business expansion. Carolyn is known for her ability to build and nurture relationships, both internally and externally, fostering collaboration and driving mutually beneficial outcomes.

Carolyn is also deeply committed to mentorship and empowering others in the field of Business Development. She actively participates in industry events and workshops, sharing her expertise and insights to inspire the next generation of professionals, particularly at her alma mater, The University of Michigan in Ann Arbor.

In her free time, Carolyn enjoys working in her yard, traveling, and spending quality time with her daughter Morgan and mini dachshund Blake. She believes in the power of continuous learning and strives to stay at the forefront of industry trends and best practices.


William Belser

Client Relationship Coordinator 

Cultural Intelligence Center

Born and raised in Grand Rapids, Michigan, William has always sought to immerse himself in the diversity of his hometown and the globe. He graduated in 2019 with a bachelor’s degree in global and international studies. After working in various industries over the years, joining The Cultural Intelligence Center was the ideal career change. It has enabled William to live out and advance some of his most important values on a daily basis.

In his free time William enjoys studying other languages, making music, taking naps and spending time with his family.

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