Peer-Reviewed Research

Innovative Horizons: The Role of Cultural Intelligence in Encouraging Constructive Deviance and the Mediating Role of Employee Engagement in Hotels

Tagged: Empirical Research
Bukhari, S., Abas, B., Farrukh, M., & Zargar, S. M. (2025)
Journal of Hospitality and Tourism Insights, 8(3), 1133-1149

Demonstrates that CQ positively predicts constructive deviance via the mediating role of engagement in the hospitality industry and the relationship between CQ and constructive deviance was stronger when employees reported a high level of organizational support.

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