CQ® Certification | London 2026


CQ® Certification deepens your understanding of Cultural Intelligence and the CQ model and how it can be effectively applied in multicultural contexts. It equips you to administer and debrief the CQ assessments. By completing this course, you will be part of a select global audience certified in Cultural Intelligence.​

Join us for this rare in-person CQ® Certification event

  • When: Tuesday 20 January 2026, 9am-5pm | Wednesday 21 January 2026, 9am-1pm
  • Where: Royal National Hotel, Bedford Way, London, WC1H 0DG
  • Cost: £2,275 + VAT. Includes refreshments, lunch on both days, and networking drinks with the CQ community in London during the evening of Tuesday 20 January.

Register Today

Join the CQ Centre in London


This program introduces you to the research and history behind the Cultural Intelligence (CQ) model and why it matters. As part of the pre-certification work, you complete the CQ 360 Assessment. During Certification, you learn how to effectively debrief assessment Feedback Reports. In addition, you get a full set of research-based strategies for helping others improve their CQ.

Course registration closes 14 days prior to the event start date or before if space is filled.

Government leader discussing with her team

Schedule

Day 1:

  • Breakout Room: Scenario Discussion
  • The Research behind the Cultural Intelligence (CQ) framework
  • Debriefing the CQ Assessment
  • The Four Capabilities of CQ
  • CQ Development Plan
  • Facilitator Debrief Role Play
  • Breakout Room: Participant Debrief Pair and Practice

Day 2

  • Debriefing the Cultural Values Profile
  • Breakout Room: Cultural Values Mapping
  • Making the Case for CQ
  • Next Steps and Q&A

Register Today

woman doing an e-learning

Participant Materials

All participants must complete a CQ 360 Assessment and Applying CQ: Using CQ in Everyday Life e-learning program before the course begins in order to receive your certification.

Participants Materials You Will Receive:

  • CQ Certification Manual
  • CQ Slide Decks
  • Cultural Intelligence Readings
  • CQ 360 Assessment and Feedback Report
  • Applying CQ: Using CQ in Everyday Life e-learning course
  • Additional Teaching and Coaching Resources
  • Digital Credentials including a Certificate of Completion and Digital Badge

Register Today

Professionally Accredited


CQ® Certification is approved for continuing education credits with many leading organizations, including:

ICF

ICF:

8 Core Competency hours + 2 Resource Development hours

HRCI

HRCI:

Pre-approved for recertification credits

SHRM

SHRM:

Eligible for PDCs for SHRM-CP and SHRM-SCP

Download Full Accreditation Details

 

 

 

2 and 3 Hour Implicit Bias Training Options


Our 2 and 3 hour implicit bias trainings are live, facilitated by healthcare experts. The 2 hour training includes 1 hour live component coupled with an on-demand digital course. The 3 hour training is a an interactive workshop deep dive into Bias in Healthcare in an interactive session. All trainings are LARA compliant, LARA Annual Refresher compliant, and include a completion certificate.

collaborative team

Self-Paced 2 Hour Masterclass

1 hour self-paced e-Learning and 1 hour pre-recorded webinar discussion.

  • $39
  • e-Learning and pre-recorded webinar discussion
  • Self-paced
  • 2 hours to complete
  • Available on-demand and at your convenience
  • LARA compliant
  • LARA annual refresher compliant
  • Completion certificate

View 2-Hr Training

This is a great option for those looking to take a self-paced e-learning and view a recorded webinar to fulfil their Implicit Bias in Healthcare LARA mandated training. This Implicit Bias in Healthcare Training also meets the requirements for the Illinois state mandate.

virtual workshop

3 hour Workshop

Provides healthcare professionals with an in-depth understanding of implicit bias and explicit bias.

  • $295
  • Virtual training
  • Live instructor
  • 3 hours to complete
  • Many flexible dates/times
  • LARA compliant
  • LARA annual refresher compliant
  • Completion certificate

View 3-Hr Training

This workshop teaches you how to manage your bias and interactions with diverse patients, practitioners and peers.


Registration

CQ® Certification deepens your understanding of Cultural Intelligence and the CQ model and how it can be effectively applied in multicultural contexts. It equips you to administer and debrief the CQ assessments. By completing this course, you will be part of a select global audience certified in Cultural Intelligence.​

Join us for this rare in-person CQ® Certification event

  • When: Tuesday 20 January 2026, 9am-5pm | Wednesday 21 January 2026, 9am-1pm
  • Where: Royal National Hotel, Bedford Way, London, WC1H 0DG
  • Cost: £2,275 + VAT. Includes refreshments, lunch on both days, and networking drinks with the CQ community in London during the evening of Tuesday 20 January.
  • Discounted Pricing: A 30% discount is available on registrations until 15th October with code “SEPT30″
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I enjoyed the CQ certification training immensely. Learning practical ways to broaden my perspectives on how I view the world and the worlds of others I am privileged to work with and influence is something that I know would be invaluable in the work I do as a leader and an educator.

– Otito F Iwuchukwu

Trusted By


MD Anderson Cancer Center
HiHiN
MDHHS
Frimley
Centrica
Spectrum Health
Avera Health
UCLA
University of Michigan Health
Sidra Medicine

Organizations and Associations


Healthcare team

We provide several solutions that will fulfil the requirements of the State of Michigan LARA mandate for Implicit Bias training in healthcare. Our LARA-compliant solutions include self-paced e-Learnings, virtual workshops, in-house workshops, and Train-the-Trainer solutions. Below is an overview of the solutions we provide. We recommend contacting us to help find the best solution that fits you, your organisation or association.

Public Workshop

Instructor-led virtual workshop with a completion certificate.

  • Starts at $295/person (Bulk discounts available)
  • Virtual training
  • Live instructor
  • 3 hours to complete
  • Flexible dates
  • Not customisable
  • LARA compliant
  • LARA annual refresher compliant

View Workshop

Contact us about available discounts. Ideal for Individuals to small organisations (ex. family practises, independent offices), including associations.

In-House Training

We will conduct Bias training on-site for your staff and/or members.

  • Starts at $230/person (Alternative enterprise pricing available)
  • On-site or virtual training
  • Live instructor
  • 2-3 hours to complete
  • You choose the date
  • Can be customised
  • LARA compliant
  • LARA annual refresher compliant

Contact Us

Ideal for medium to large sized organisations without a Training Department as well as Associations.

a leader who is certified in cultural intelligence

Train-the-Trainer

We will train you on how to deliver LARA compliant bias training.

  • Adaptable to your needs by organisation
  • On-site or virtual Training
  • Live instructor
  • 6-8 hours to complete
  • You choose the date
  • Can be customised
  • LARA compliant once trained
  • LARA annual refresher compliant once trained

View Train-the-Trainer

Ideal for medium to large sized organisations with a Training Department.

man doing e-learning

Not Sure About the Training?

Cheque out our free trial! Experience the first two e-Learning modules of our training for Free! If you would like to complete the training, you can purchase the full version of the training and your progress will transfer over!

Get the Free Trial

Who We Are


At the Cultural Intelligence Centre, we are extremely appreciative of the care and support provided by today’s healthcare workers and staff. We are also aware of the challenges and stresses of today’s healthcare workers. We are here to help you find a solution for your Implicit Bias training needs. Learn more about who we are and how we can help.

We believe our cultural differences can empower us to build a better world. We are an innovative, research-based training and consulting firm that draws upon empirical research findings to help organisations and individuals around the world assess and improve Cultural Intelligence (CQ®). The Cultural Intelligence Centre is a Michigan-based company and an approved vendor of the State of Michigan.

Our approach to implicit bias training is unique in the marketplace. We teach people to recognise and understand bias and we offer proven methods of managing bias with Cultural Intelligence (CQ).

How We’re Different

Cultural Intelligence, or CQ, is a globally recognised way of assessing and improving effectiveness in culturally diverse situations. It’s rooted in rigorous, academic research conducted across more than 100 countries.

CQ and Implicit Bias training are not just a “checkbox” for fulfilling the requirements of the mandate. Rather, they are an investment in the culture of your organisation and will help lead to the overall success of your strategies.

Our Trainers

We have Certified trainers around the world that can support your training programmes in multiple languages and most time zones. Our team of CQ Certified Facilitators are all world-class facilitators who have been certified in Implicit Bias and Cultural Intelligence and who are trained in the use of the Cultural Intelligence Assessment™ and the Behaviour Preferences survey™ as well as all of the Cultural Intelligence Center’s training courses, aids and coaching materials.

Some of our largest healthcare clients are based right here in Michigan. Along with our proven suite of Cultural Intelligence training products, we have been offering implicit bias training for many years. Our implicit bias training solutions include eLearnings, workshops (including virtual or in-person or in-house) and train-the-trainer programmes. Our healthcare training solutions utilise our Certified Facilitators (trainers) who come from the healthcare industry and have hands-on healthcare experience.

Our Implicit Bias in Healthcare training solutions can be tailored for the needs of individual practitioners, or for both large and small organisations. For those organisations with training departments, we offer turnkey solutions that enable in-house training tailored to personnel availability and needs.

The CQ® Team Packet

Now, more than ever, companies have teams that face challenges due to being multicultural or multigenerational. Teams with Cultural Intelligence can work past these differences and thrive.

We have gathered a collection of Cultural Intelligence team pieces written by social scientist, speaker, author, and CQC co-founder Dr. David Livermore. This manual will help you and your team start their CQ® journeys.

CQ Team Packet

To receive your free download, fill out the form below.

By submitting this form, you agree to receive promotional emails from The Cultural Intelligence Center (you can opt-out at any time) and may receive contact from our team. We will send you an email with a link to download the CQ® Team Packet.