Connect Locally. Thrive Globally.

Cultural intelligence (CQ) is the skill to set yourself apart in today’s global world of artificial intelligence and innovation. It’s the ability to relate and work effectively with people from different cultural backgrounds, and it goes beyond existing notions of cultural sensitivity and awareness. 

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Case Study: CQ Leadership Development Program Improves Client Satisfaction 20%

This IT company believed that keeping their call centers in India and the Philippines was strategic, but they needed to teach middle- and senior-level managers to apply Cultural Intelligence (CQ) when handling customer complaints to improve customer satisfaction.

This IT company contacted the CQ Center to design and facilitate a program that would help their leaders address the challenges of supporting culturally diverse customers, most of whom were not from India or the Philippines. Read more with the form below.

CQ® isn’t just about working across borders—it’s about working across perspectives.

Every day, we interact with people who see the world differently from us. These differences–whether in age, background, profession, nationality, or other factors–can either lead to misunderstandings or become a source of strength.

CQ® goes beyond awareness and sensitivity—it’s a measurable and improvable skill set that helps individuals and teams adapt and collaborate. Developing CQ® enables you to adjust your approach, enhance communication, and foster more inclusive environments.

Whether you’re:

  • Leading a multi-generational team with different work styles
  • Collaborating with colleagues from different professional backgrounds
  • Communicating with clients who have different expectations

Make Cultural Intelligence Your Competitive Edge

Equip your team with the skills to collaborate, lead, and innovate across perspectives.

Today’s teams are more interconnected—and more complex—than ever. When people bring different ways of thinking, working, and communicating, even the best teams can hit friction. Without the skills to bridge those differences, collaboration suffers. That’s where Cultural Intelligence comes in.

Cultural Intelligence (CQ®) is the key to working smarter.

What is your CQ?

Understand how you show up across cultures.

Our CQ® assessments help you discover your strengths, blind spots, and growth opportunities when working with people who think, act, and communicate differently than you.

You’ll receive a personalized report that shows:

  • How you approach new cultural situations
  • Where you naturally adapt — and where you may struggle
  • What to focus on to grow your effectiveness

Any Questions?

Looking to learn more about Cultural Intelligence or find the best solution for you or your team?

The CQ® Team Packet

Now, more than ever, companies have teams that face challenges due to being multicultural or multigenerational. Teams with Cultural Intelligence can work past these differences and thrive.

We have gathered a collection of Cultural Intelligence team pieces written by social scientist, speaker, author, and CQC co-founder Dr. David Livermore. This manual will help you and your team start their CQ® journeys.

CQ Team Packet

To receive your free download, fill out the form below.

By submitting this form, you agree to receive promotional emails from The Cultural Intelligence Center (you can opt-out at any time) and may receive contact from our team. We will send you an email with a link to download the CQ® Team Packet.