Some situations go well. Others do not, and it is hard to say why.
Most people know moments like these:
- A meeting where your direct, efficient approach was read as rude, or your careful approach was read as slow.
- A new team, client, or market where the habits that always worked for you suddenly do not.
- A colleague whose decisions make sense to them but not to you, and the conversation that never quite resolves it.
These moments are rarely about expertise, effort, or good intentions. Very often they are about Cultural Intelligence.
What CQ is
Cultural Intelligence (CQ) is the capability to function and relate effectively in culturally diverse situations.
It is not a personality type, and it is not fixed. CQ can be measured, and it can be developed. The assessment shows you where you are today, so you know where to start.