Introduction to CQ® Workshop

Duration: 2 Hours + 1 hour of pre-work

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Format: Instructor-led, virtual

Our Introduction to Cultural Intelligence (CQ) virtual workshop explains the benefits of CQ and debriefs the CQ feedback report. The CQ model, which is based on peer-

CQ and debriefs the CQ feedback report. The CQ model, which is based on peer-reviewed research, helps people go beyond awareness and cultural competence by focusing on four specific capabilities that can be enhanced with proven strategies for building an individual’s cultural intelligence.

Everyone engages with people who have different backgrounds. This workshop helps people develop more effective cross-cultural connections, and improved personal and professional relationships.

Additional Training Highlights:

Creating self-awareness of how culture influences your interactions with others.
Developing cultural intelligence in yourself and others.
Applying CQ to develop effective relationships with multicultural colleagues and customers.
Great for individuals and teams seeking to grow their CQ®.

You Will Receive:

2 Hour Virtual Workshop

Understanding the CQ model, the four key CQ capabilities, and their subdimensions. Examples of how to enhance Cultural Intelligence (CQ) based on peer-reviewed research and practical application of CQ. Break out groups discuss real-world application applied to a case study.

CQ Assessment and Feedback Report

The CQ Assessment measures your ability to work and relate across culture by measuring four distinct skills (motivation, knowledge, planning and checking, and flexibility). Understanding the CQ model is the starting point of your CQ journey and gives you a benchmark from which to improve your effectiveness.

What's Your CQ?

Participant Guide. A guide book that describes the valuable outcomes of CQ, including testimonials from customers. Practical explanations of how professionals, teams, and leaders apply each of the four CQ capabilities and specific examples of how to improve each of the capabilities. Reflection questions to guide you in creating a CQ Action plan for using your CQ strengths and strengthening your weaker CQ capabilities.

CQ Starter Introductory Digital Course

This short micro-learning course introduces cultural intelligence through a combination of videos and interactive activities. You will learn what CQ is, why it matters, and what to do next on your journey toward cultural intelligence.

Applying CQ: Using CQ in Everyday Life Digital Course

This e-learning provides compelling explanations of why we need Cultural Intelligence in our everyday life and how the CQ model can be applied at work, school, or in life.

Expand Your Borders

Book by Dr. David Livermore

Certificate of Completion and Digital Badge

A downloadable and sharable credential you can embed in your email signature, print out, or share on social media.

Workshop Details:

Agenda and Activities

Welcome + What’s Your CQ

Become familiar with facilitator, co-participants, and purpose of the workshop
Define the meaning of cultural intelligence.
List the benefits of cultural intelligence
Overview of CQ

Your Personal CQ Feedback Report

What’s Your CQ?
Describe the CQ model
Recognize the importance of cultural intelligence as a key capability for intercultural effectiveness

What’s Your CQ Drive?

Understand the importance of CQ Drive for intercultural effectiveness
Reflect on CQ Drive scores and learn strategies for improving Drive
Know how to apply CQ Drive

What’s Your CQ Knowledge?

Understand the importance of CQ Knowledge for intercultural effectiveness
Reflect on CQ Knowledge scores and learn strategies for improving Knowledge
Know how to apply CQ Knowledge

What’s Your CQ Strategy?

Understand the importance of CQ Strategy for intercultural effectiveness
Reflect on CQ Strategy scores and strategies for improving Strategy
Know how to apply CQ Strategy

What’s Your CQ Action?

Understand the importance of CQ Action for intercultural effectiveness
Reflect on CQ Action scores and strategies for improving Action
Know how to apply CQ Action

Case Study

Apply understanding of CQ to a specific case study
Diagnose the CQ of those in the case. What could they do differently?

Your CQ Action Plan

Create an action plan for improving and applying CQ
Motivated to develop CQ in self and others
Examples of how people actually apply CQ
Strategies for enhancing the four CQ capabilities

Practical Application Case Study

Diagnosing the CQ of those in the case (motivation, understanding, strategy, and action)
Your CQ Action Plan
- How will you apply your strengths
- How will you enhance your weaker CQ capabilities

Fees, Cancellation, and Transfer Policy

Contact us for group discounts.

Full payment is due upon registration and is non-refundable. However, we will allow a registrant the one-time option to transfer their registration to another available session within one calendar year, so long as written (email) notice is provided to the CQ Center 5 days prior to the workshop start date. If a registrant provides less than 5 days’ notice of a transfer request, an administrative fee of $100 USD will be assessed.

If a registrant fails to attend a workshop and no notice is provided before the workshop starts, that individual will be considered a “no-show” and will not be eligible for a refund or to transfer that registration.

We reserve the right to cancel a workshop session 30 days out. Full refunds will be given if we do so.

Available Dates and Locations:

You will choose your date/time when you click the Register button below.

All times below are in the US Eastern time (EST) zone/GMT-5:00. Registration for each session will close at 12:00 AM Eastern Time 2 days before the day of the session.

March

17

2026

Tuesday

11:00 am Eastern Time (GMT-5)

Virtual

April

17

2026

Friday

2:00 pm Eastern Time (GMT-5)

Virtual