About AI Content in CQ® Feedback Reports

Your CQ® report now includes commentary that connects your scores to the work you actually do, the situations you described, and how you prefer to operate.

Why we added AI generated content

The CQ® Assessment has been rigorously validated and cited in over 1,000 research studies to show that CQ measures and predicts one’s effectiveness in cross-cultural interactions. Over the past 20 years, we have assessed the four key CQ capabilities in over 300,000 individuals.

Not all individuals who take the assessment are able to put the results into proper context. A CQ Drive score of 62 means something different to a nurse manager in Manchester, England than it may to an aircraft mechanic in Phoenix, Arizona.

Our amazing facilitators have always bridged that gap in debrief sessions. As the use of the assessment has grown and technological shifts have occurred, there has been a growing lack of or even incorrect context for the results.

So we added a step. When you take the assessment, you or your participants can now share a little about your role, your background, and a few real situations you’ve faced. The report uses that to provide better context for the results that users are seeing. This allows them to take stronger action and be more prepared for a debrief session.

How It Works

1.

You opt in.

At the end of the assessment you’re asked whether you’d like personalized commentary. Nothing is pre‑selected- everything is optional. If you don’t opt in, you get the standard report.

2.

You add context.

A short set of questions about your role, where you live, and a few situations where cultural differences mattered. Short answers are fine. There are no right or wrong answers.

3.

Commentary is written.

Your scores and your answers are sent to Claude, an AI service from Anthropic, with instructions written by our CQ® research and product team. It writes one section for each capability.

4.

It appears in your report.

Each capability section includes the commentary next to your score. It’s labeled clearly as AI‑assisted, and you can turn the feature off at any time.

What's added in the reports

Same score. Same research. More detailed feedback.

Standard Commentary

Your CQ Knowledge score reflects a moderate understanding of how cultures are similar and different. People with this level of CQ Knowledge generally recognize that cultural values shape behavior but may benefit from a deeper understanding of specific cultural systems and norms.

Personalized Commentary

You’ve spent six years managing a warehouse team where most of your staff grew up in a different country than you did. Your responses show you already read the room well in practice: you mentioned changing how you give corrections after noticing a crew member go quiet. What’s less developed is the vocabulary for why that worked, which makes it harder to pass on to your shift leads.

What it means for:

Participants

Your results, in context

The commentary references the situations you described and the work you do. It explains what a score looks like in your week, not in the abstract.

One next step that fits

Standard advice is not always applicable, but each section offers practical, actionable strategies.

Written just for you

The commentary adapts to how you communicate, including the spelling and conventions of where you live. It doesn't assume anything about you from your background.

Facilitators and Organizations

Participants arrive ready

People come to debriefs having already connected their scores to their own experience, so facilitation time goes to development instead of interpretation.

Coaching quality at scale

Every participant gets a personalized read of their results, whether your program has twelve people or twelve thousand and whether or not a debrief is part of it.

You stay in control

Program administrators decide whether the option is offered. Participants decide whether to use it. Scores and the validated CQ® Scale are untouched either way.

How Your Data is Handled

A cultural intelligence assessment asks people about their backgrounds, so we designed the data handling to match.

Opt‑in, never pre‑selected
Not used to train AI
Processed in the United States
You can turn it off
Checked before it reaches you

Common Questions

Does the AI affect my CQ® scores?

No. Scores come from the validated CQ® Scale and are calculated the same way for everyone. The commentary reads your scores; it doesn’t produce them.

What if I only write a sentence or two?

That’s fine. The commentary works with what you give it. The more concrete the situations you describe, the more specific it can be, but short answers still produce useful feedback.

Will it make assumptions about me based on where I'm from?

No. Your country of residence is used only for spelling and formatting conventions. The commentary responds to what you wrote and how you scored, not to what people from your background are “supposed” to be like.

Who sees the personalized commentary?

Only you have access to your personalized commentary, unless you choose to share it. Our system anonymizes the commentary results, so even if CQC employees access it for quality review, we don’t know who generated it.

Can my organization turn this off for everyone?

Yes. Program administrators control whether the option is offered. When it’s on, each participant still makes their own choice.

Should I mention other people by name?

Please don’t. Describe situations in general terms (“a colleague from our Singapore office”) rather than identifying individuals.

Can I turn it on if I already created a program?

Yes. Just go to Program Settings and check the box for “Enable AI Feedback Reports”.

I took the assessment by myself, not part of a program. Can I still get AI feedback?

Yes. If you take a new assessment, you will have the option to opt-in to receive AI feedback. If you already took your assessment and did not opt-in, you can opt-in right from your dashboard.

What assessments is AI feedback available for?

The AI feedback is available on all CQ® assessments that use percentiles in the feedback reports:

CQ® Standard Assessment
CQ® Pro Assessment (all versions)
CQ® Pro Assessment and Team Mapping
CQ® Assessment for Youth
CQ® Pre/Post Assessment
CQ® Pre/Post for Study Abroad
CQ® 360° Assessment

What data is sent to Anthropic?

Only your assessment scores and survey responses are sent to Anthropic for processing once you opt in.

How long does Anthropic keep my answers?

Anthropic processes your answers to write the commentary and does not use them to train its AI models. Its standard commercial retention period is 30 days, after which the data is deleted from its systems. You can read Anthropic’s data retention policy for details.

Get your CQ® Assessment with personalized feedback

Personalized commentary is included in every online CQ® report. Take the assessment on your own, or bring it to your team or organization.

For individuals

Take the assessment yourself

Complete the CQ® Standard Assessment online and get your report the same day, with commentary written around your own role and experience.

Scores on all four CQ® capabilities
Personalized feedback in every section
Your report, online, whenever you want it

For teams and organizations

Run it across a program

Offer the assessment to a team, a cohort, or an entire organization. Administrators choose whether personalized feedback is available; each participant chooses whether to use it.

Program-level control of the AI feedback option
Facilitator and certification options
Available group reporting alongside individual results