Cultural Intelligence and Effective Healthcare Teams


Safe and effective patient care depends on teamwork. Research shows that teams with high Cultural Intelligence are more adaptive and are better able to make high quality decisions.

During the webinar Keyla Waslawski interviews Jessica Franz, MSN, MA, RN to discuss Cultural Intelligence and how it can solve for some of the biggest challenges healthcare teams face, including Conflict Management, Accountability, Decision-making, and more.

Participants Learned:

  • Some of the main challenges healthcare teams are facing today
  • How we can leverage Cultural Intelligence (CQ) and Cultural Values (CVs) to navigate these challenges
  • What resources are available for leaders to help facilitate effective team collaboration
  • What effective teams can look like, and how to get closer to achieving team fusion

*Photo Credit – https://www.totalshape.com

The CQ® Team Packet

Now, more than ever, companies have teams that face challenges due to being multicultural or multigenerational. Teams with Cultural Intelligence can work past these differences and thrive.

We have gathered a collection of Cultural Intelligence team pieces written by social scientist, speaker, author, and CQC co-founder Dr. David Livermore. This manual will help you and your team start their CQ® journeys.

CQ Team Packet

To receive your free download, fill out the form below.

By submitting this form, you agree to receive promotional emails from The Cultural Intelligence Center (you can opt-out at any time) and may receive contact from our team. We will send you an email with a link to download the CQ® Team Packet.