Adapting with CQ: How Cultural Intelligence Promotes Resilience in a Shifting Healthcare Landscape

 

As the cultural climate shifts in America and abroad, healthcare and social service organizations must adapt to these changes. These organizations are tasked with delivering high quality, person-centered care and services to populations with varying needs, while avoiding alienating stakeholders and funders. We invite you to watch Adapting with CQ: How Cultural Intelligence Promotes Resilience in a Shifting Healthcare Landscape! Join Angela Addo (Business Development Consultant, Cultural Intelligence Center) Kelli Maxwell, RN (CQ Healthcare Facilitator), Michelle Webb, DNP, RN, CHPCA (Clinical Assistant Professor, Duke University), and Bernadette Thompson, OBE FCIPD (Director of Equality, Diversity, and Inclusion, King’s College Hospital NHS Foundation Trust), as they show you the potential of Cultural Intelligence in today’s world.

Learning Objectives:

  • Why healthcare and social service organizations need to adapt to evolving cultural environments in America and globally.
  • The positive effects of CQ on improving outcomes for patients and clients.
  • How important it is to provide person-centered care and services tailored to diverse populations.
  • The role CQ plays in fostering improved collaboration among staff members.

Related Resources:

Cultural Intelligence in Higher Education: Supporting Holistic Student Development
Train-the-Trainer Reimagined: A Fresh Approach for Facilitators
The Power of Cultural Intelligence: Leading Effectively in a Changing World
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The CQ® Team Packet

Now, more than ever, companies have teams that face challenges due to being multicultural or multigenerational. Teams with Cultural Intelligence can work past these differences and thrive.

We have gathered a collection of Cultural Intelligence team pieces written by social scientist, speaker, author, and CQC co-founder Dr. David Livermore. This manual will help you and your team start their CQ® journeys.

CQ Team Packet

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