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Whether you want to assess students’ intercultural competence, improve your study abroad program, or develop a strategy for building a culturally intelligent campus, we have a variety of research-based solutions to meet your needs.

Building Culturally Intelligent Schools

Rather than teaching cultural awareness or building intercultural programs based on pop psychology, our products and services are based on more than two decades of research conducted across 100+ countries.

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Cultural Intelligence – Oxford Bibliographies

Dr. Linn Dyne Soon Ang, Mei Ling Tan, Thomas Rockstuhl
Oxford Bibliographies

Cultural intelligence (CQ) is the capability to function effectively in intercultural contexts, as discussed in Earley and Ang 2003 (cited under Conceptualization of Individual-Level CQ). CQ can refer to the capability of an individual, a team, or a firm. CQ is important for most individuals and organizations because the world is diverse, and contemporary organizations recognize the value of bridging cultures for both personal and organizational success. The introduction of CQ represents a marked research shift away from focusing on cultural differences to focusing on how to function effectively in situations characterized by cultural differences. CQ is theoretically precise about what is and is not part of its construct space.

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Conceptual Research, Empirical Research, Featured Articles, Practical Publications,

Global Leadership Success through Emotional and Cultural Intelligences

Alon, I. & Higgins, J. M. (2005)
Business Horizons, 48: 501-512

Describes the growing need for leaders with emotional and cultural intelligence. Advocates assessment, education, and experiential activities to help leaders develop these two types of intelligence.

Practical Publications,

Handbook of Cultural Intelligence: Theory, Measurement and Applications

Ang, S., & Van Dyne, L. (Eds.) (2008)
Armonk, NY: M.E. Sharpe

With contributions from scholars around the world, this book provides the most comprehensive review of cultural intelligence research to date.

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Conceptual Research, Empirical Research, Practical Publications,

What Leads to Cultural Intelligence?

Crowne, K. A. (2008)
Business Horizons, 51: 391-399

Describes relationships between various types of international experience and cultural intelligence.

Practical Publications,

Customs of the World: Using Cultural Intelligence To Adapt, Wherever You Are

Livermore, D. (2013)
The Teaching Company: Great Courses

Twenty-four lectures that describe and illustrate the cultural values and customs of the ten largest cultural clusters in the world.

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Practical Publications,

Expand Your Borders: Discover Ten Cultural Clusters

Livermore, D. (2013)
Holt, Michigan: Cultural Intelligence Center

This book describes and provides vivid examples of the cultural values of the ten largest cultural clusters in the world. The book is an excellent source of information for improving your CQ Knowledge—your understanding of key cultural similarities and differences.

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Practical Publications,

Leading with Cultural Intelligence: The New Secret to Success

Livermore, D. (2015)
2ndEd. New York: AMACOM.

This book applies cultural intelligence research specifically to leaders and leadership. It describes and provides examples of the four step process for improving your CQ.

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Practical Publications,

Driven by Difference: How Great Companies Fuel Innovation through Diversity

Livermore, D. (2016)
New York: AMACOM

This book draws upon the latest research on cultural intelligence to describe how to leverage the power of cultural differences to drive innovation. Based on extensive research and filled with examples and case studies from around the world, learn how to create a strategy for culturally intelligent innovation.

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Practical Publications,

Cultural Intelligence

Earley, P.C. & Mosakowski, E. (2004)
Harvard Business Review, 82: 139-146

Describes vivid examples of three sources of cultural intelligence. Describes six steps for enhancing your cultural intelligence applied to a two and a half day training program.

Practical Publications,

Cultural Intelligence: The Essential Intelligence for the 21st Century

Livermore, D., & Van Dyne, L. (2015)
SHRM Foundation Effective Practice Guideline Series. Alexandria, Virginia: SHRM.

Describes the practical application of CQ in organizational contexts. Chapters cover making the business case for CQ, the influence of culture and cultural differences in work organizations, and recommendations for building culturally intelligent teams and organizations.

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Practical Publications,

Cultural Intelligence: A Pathway for Leading in a Rapidly Globalizing World

Van Dyne, L., Ang, S., & Livermore, D. (2010)
In K.M. Hannum. B. McFeeters, & L. Booysen (Eds.), Leadership Across Differences (131-138). San Francisco, CA: Pfeiffer

Provides a practical overview of the four-factor model of CQ and positions the four factors as four steps that can be used to enhance overall cultural intelligence.

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Practical Publications,

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