Build cultural competence. Manage bias.
Improve patient care.
Every patient deserves to feel seen, heard, and respected. But even with the best intentions, unconscious bias can affect how healthcare professionals communicate, make decisions, and provide care. That’s where Cultural Intelligence (CQ®) can help.
CQ is an evidence-based framework that goes beyond teaching cultural awareness. It equips healthcare professionals with practical skills to work more effectively — whether they’re providing patient care, managing a team, or coordinating across departments.
Cultural intelligence moves beyond cultural competence by equipping healthcare providers with the skills to navigate and enhance multicultural interactions. Developing cultural intelligence in healthcare can lead to stronger teams, more equitable care, and improved healthcare quality outcomes.
Backed by research in 100+ countries, CQ® not only helps healthcare professionals engage effectively in multicultural settings but also equips them with the tools to recognize unconscious bias and respond effectively. We’ve trained and certified thousands of healthcare professionals worldwide.
Whether you're onboarding new employees, fulfilling regulatory requirements, or rolling out a system-wide initiative, we offer scalable, flexible options to meet your needs:
Our Solutions Consultants will build a custom training plan that aligns with your organization’s needs, capacity, and goals.
As the cultural climate shifts in America and abroad, healthcare and social service organizations must adapt to these changes. These organizations are tasked with delivering high quality, person-centered care and services to populations with varying needs, while avoiding alienating stakeholders and funders. This webinar will explore how cultural intelligence (CQ) provides a practical researched-based approach to adjusting to cultural shifts while improving staff collaboration, organizational success, and patient/client outcomes.
Kelli Maxwell, RN – CQ Healthcare Facilitator
Michelle Webb, DNP, RN, CHPCA - CQ Facilitator, Clinical Assistant Professor, Duke University
Bernadette Thompson - Director of Equality, Diversity, and Inclusion, King's College Hospital, NHS Foundation Trust