The recent mandate by the State of Michigan requiring for unconscious bias training for healthcare providers has healthcare organizations searching for the best trainings and best practices on the topic. Yet research shows that unconscious bias training alone has little if any impact on behavior change.
One of the most effective ways to manage bias is through cultural intelligence, the capability to function effectively in any multicultural context.
Join us for the webinar as we highlight our partnership and work with Spectrum Health, a 31,000 employee organization that has been using the CQ Framework to address bias for the last three years. You’ll hear directly from Valissa Armstead, Spectrum’s Director, Diversity, Equity & Inclusion. She’ll share strategies, successes and challenges as they have rolled out unconscious bias training across the organization. Dr. Sandra Upton, VP, Global Diversity Practice, will also share insights related to the research and best practices in unconscious bias training.
During the webinar participants will learn:
VP, Global Diversity Practice
Cultural Intelligence Center
Dr. Sandra Upton is Vice President, Global Diversity Practices with the Cultural Intelligence Center, and is responsible for providing leadership and expertise on diversity, equity, and inclusion (DEI) matters for CQC clients across the globe. She has over twenty-five years of experience training and consulting with businesses, educational institutions, governmental agencies, and non-profits around the globe. She has led CQC’s response to the growing demand from global companies such as Amway, Starbucks, Steelcase, Hallmark, Fiat-Chrysler, Perrigo, Cintas and institutions and schools like Harvard University, London School of Economics, University of Michigan, Queensland University, Stanford University, Cornell University, Boston Public Schools, Dallas ISD, that are committed to integrating CQ into their diversity, equity and inclusion efforts.
Sandra is also the subject matter expert for the Center’s work in unconscious bias and has led the Center’s unconscious bias certification programs across the globe. She is a frequent speaker and consults with numerous businesses and institutions on how to effectively integrate CQ and unconscious bias assessments and training into business and educational settings. She travels frequently and has consulted with organizations and facilitated trainings in places such as Brazil, China, Australia, New Zealand, Indonesia, Israel, Singapore, South Africa, and several countries throughout Europe.
She and her husband Robert, are the proud (and excited empty-nesters) of two amazing college-aged children, Alexis and Devin.
Connect with Sandra on LinkedIn.
Director Diversity, Equity & Inclusion
Spectrum Health
Valissa Armstead is director, Diversity, Equity & Inclusion, of Spectrum Health System, a
$8.3 billion not-for-profit integrated health system based in West Michigan. Valissa is responsible
for ensuring the strategic alignment of DEI to Spectrum Health’s internal (team member focused)
and external (patient, member and community focused) strategies. She oversees these efforts
through DEI’s five area of focus framework: cultural competency, equity of care, workforce
diversity, community engagement, and supplier diversity. She serves as a champion, consultant,
bridge builder, strategic leader and partner, empowering leaders across the system to identify
and execute initiatives to effective organization transformation.
She is a proven innovator, relationship builder, change agent and influencer for diversity, equity
and inclusion, bringing firsthand, expert knowledge to Spectrum Health’s DEI efforts.
Connect with Valissa on LinkedIn.
Senior Director
FAS HR Consulting, Harvard University
Gary P. Cormier brings a career of over 35 years’ experience in both Human Resources
and leadership management, the last 20 of which have been at an executive management
level. Gary has had a variety of experiences in leading various departments and functions
through periods of growth and change in a variety of different sectors. Gary has had overall
management responsibility for departments of over a hundred employees all the way down
to small team in an internet start-up and as an interim leader on management consulting
assignments.
Gary’s direct work experience has been in high growth companies (such as Lotus
Development), large enterprise organizations (such as IBM), HR solution providers (such
as BrassRing) and currently in the realm of academia (at Harvard University in a
leadership role as Senior Director of HR Consulting for the main university of Faculty of Arts
and Sciences, managing a team of ten Senior HR Consultants). Prior to this, Gary has also
been a co-founder of a startup company called MyPerfectGig, a recruitment sourcing
technology solution, having raised two rounds of venture funding in the amount of $11M.
Gary has been a marketplace presenter and OD/Management Facilitator on a wide variety
of topics related to HR best practices and innovative approaches to both HR and leadership
management. His work at Harvard University is in the capacity of a facilitator and trainer,
where he also delivers teambuilding sessions utilizing many team and individual
assessment tools.
Education:
Gary has a double BS Degree from Assumption College, Worcester, MA in both Biology & English Literature as well as a Masters in Theological Studies/Pastoral Counseling from Weston School of Theology, Cambridge, MA.
President
Tiffin University
Professional Highlights
Professional Experience
Notable Involvement and Recognitions
Professional Education
Lead Consultant
The Cultural Intelligence Center
Tina is the Lead Consultant, Trainer, and subject matter expert in the corporate sector for the Cultural Intelligence Center. With over two decades of leadership and team development experience, she has an extensive production track record in video games and software development. Extended periods in senior leadership roles while living as an expat in Romania, Sweden, and the UK provided unique cultural insights and experience in enhancing effectiveness as a global leader, facilitator, and coach.
Tina is passionate about sharing the significant benefits of applying the CQ framework to accelerate innovation, excellence, and productivity within organizations. She is also passionate about helping individuals and leaders build more inclusive and collaborative workplaces.
The recent mandate by the State of Michigan requiring for unconscious bias training for healthcare providers has healthcare organizations searching for the best trainings and best practices on the topic. Join us as we take a deep dive into the topic of using cultural intelligence to manage unconscious bias.
Register Today!
The Cultural Intelligence Center is dedicated to the worldwide assessment and development of cultural intelligence or CQ–a globally recognized way of measuring and improving intercultural effectiveness. It owns the only academically validated CQ assessment in the world and offers certification and training for using the assessment. More information about the Cultural Intelligence Center can be found on our website located at http://www.CulturalQ.com.
30300 Telegraph Road
Bingham Farms, MI
48025
8am – 5pm EST
For the past seven years, readers of Conde Nast Traveler magazine have voted Chicago the Best Big City in America. With fantastic restaurants, museums and art galleries, world-renowned architecture, and incredible shopping it’s no wonder that Chicago is on top of many people’s favorite big city list.
Why not join us in Chicago for our Global Summit and take an extra day or two to enjoy Chicago? Our guaranteed hotel rates represent a great bargain, and the Pendry Hotel is one of Chicago’s finest boutique hotels. Located in the heart of the loop on Michigan Avenue, the Pendry is only two blocks from the famous Riverwalk and close to lots of dining opportunities.
Our Global Summit is open to anyone interested in Cultural Intelligence. Twenty speakers will discuss various aspects of Cultural Intelligence over two days and there will be plenty of opportunities to mingle with interesting people.
Also in Chicago, our in-person CQ Certification is being conducted by two global experts – Dave Livermore and Linn Van Dyne. If you’ve been wanting to get certified in CQ, learn more here.