Many universities seek to enhance students’ intercultural capabilities so that they are better prepared to function effectively in today’s highly diverse world. Growing numbers of faculty and administrators are using the CQ assessments to measure student’s intercultural competencies in the classroom, across entire programs, and in Study Abroad programs. The aggregate data collected from the assessments can be used as a part of program reviews and accreditation processes. We offer the following online assessments and personalized feedback reports for use in educational contexts.
CQ is the key to navigating our brave new world and its contradictions, a world this kind of talent finds exciting.
Rakesh Khurana, dean of Harvard College
CQ Basic Assessment
The CQ Basic is a self-inventory of the four CQ capabilities and is available for classroom settings and Study Abroad programs. Students complete online surveys and receive a feedback report with their individual results. Reports include scores for the four CQ capabilities and comparisons with the CQ worldwide norms, sub-dimensions for the four capabilities, and reflection questions to guide interpretation of the feedback. (Regular Student Version and Study Abroad Version available)
CQ Basic Plus Assessment
The CQ Basic Plus includes everything from the CQ Basic and adds assessment and feedback on a student’s cultural value orientations. Students receive a feedback report with their individual results, including scores for the four CQ capabilities and comparisons with the CQ worldwide norms, sub-dimensions for the four capabilities, and reflection questions to guide interpretation of the feedback. In addition, participants receive feedback on their personal orientation on seven cultural values (e.g. individualism vs. collectivism, low vs. high context, etc.). (Regular Student Version and Study Abroad Version available)
Pre and Post Assessments
Students, faculty, and staff can take the assessments one time (T1) or multiple times as a way to measure their progress in developing intercultural competence.
Some programs assess students up to three times during their degree programs. The Study-Abroad version of the includes specific pre/post questions for before and after the students’ travel.
Faculty and administrators can receive a CQ Group Report that includes a summary of the aggregate results for their participants. Group reports include demographic characteristics of participants, comparison of participant scores with the CQ worldwide norms, distribution of participant scores (low-moderate-high), and interpretative observations and implications. CQ Group Reports for specialized programs also include information on the distribution of individual cultural value orientations, comparisons between sub-groups of participants, comparisons between self and observer ratings, and/or comparisons between T1 and T2 scores.
CQ Multi-Rater Assessments
The CQ Multi-Rater Assessments can also be used in academic contexts. They include both self-report and observer-report feedback. The assessment can be set up so that students select 5-7 observers on their own to complete the survey on their behalf, or it may be used with an in-tact team (where team members provide feedback on one another’s CQ). Students complete online surveys and receive personalized feedback reports.