Add the globally recognized CQ and Unconscious Bias Certifications to your credentials and join a network of Certified professionals from over 40 countries! Our certification and train-the-trainer programs will equip you to use and distribute our world-class, research-based tools.
Why Should You Get Certified?
Organizations, educational institutions, and government agencies are realizing that cultural intelligence is more than just a “nice-to-have” but is often the difference between success and failure. Our CQ Certification program will allow you to add the CQ Assessments and the Developing Cultural Intelligence workshop to your toolkit. In addition, you can become certified to teach the Culture Matters: Managing Unconscious Bias workshop, as well as administer and debrief the Cultural Values Profile.
CQ Summit – New for 2019!
Starting in January of 2019 we will be holding all of our certification programs in the same week and location of the CQ Summit.
Benefits of CQ Certification
- Certified to use the only academically valid measurement of CQ
- Equipped to use the CQ model and assessments
- Exclusive pricing for the CQ Assessments
- Network with CQ Certified professionals around the world
- Access to exclusive communication and events for CQ Certified professionals
- Equipped to teach the Developing Cultural Intelligence workshop (Level 2 Only)
- Access to additional tools and resources (Cultural Values Profile, new research, etc.)
Benefits of Unconscious Bias Certification
- Certified to teach the Culture Matters: Managing Unconscious Bias workshop
- Equipped to administer and debrief the Cultural Values Profile
- Exclusive pricing for the Cultural Values Profile
- Discounted rates for CQ Certification
- Access to exclusive communication and events for Unconscious Bias Certified professionals
Level 1 CQ Certification
RegisterFormat: Face-to-Face, Public
Duration: 1.5 days
Price: USD $2095, Early bird pricing at $1995 is available
*Discount available for attending Level 1 and Level 2 CQ Certification in the same week: USD $4295, Early Bird pricing at $4095 is available
This certification program will provide an overview of the CQ model, the research behind it, and why it matters. By the end of the program, participants will know how to debrief CQ Assessments with others and offer strategies for improving CQ. Sessions are highly interactive, including role playing a debrief of the CQ Assessment.
Earn Continuing Education Credits ICF Members can earn CCE credits (Core Competencies: 5.38; Resource Development: 3.87) upon completion of CQ Level 1 Certification.
Upcoming Dates & Locations
| Date | Location | Venue |
|---|---|---|
5-6 November 2018 **Level 2 available immediately following Level 1. Register for both at a discounted rate! This event is presented in a special partnership with the Sheikh Mohammed Center for Cultural Understanding. |
Dubai, UAE | Millennium Plaza Dubai, Dubai, UAE |
25-26 January 2019 **This event is offered during the CQ Summit. CQ Level 2, the Summit and Unconscious Bias are also available during this week at this location. |
Kuala Lumpur, Malaysia | JW Marriot Hotel Kuala Lumpur, Kuala Lumpur, Malaysia |
11-12 February 2019 **Level 2 available immediately following Level 1. Register for both at a discounted rate! |
Los Angeles, USA | Marina Del Rey Marriott, Los Angeles, USA |
11-12 March 2019 **Level 2 and Unconscious Bias available immediately following Level 1. Register for both at a discounted rate! |
Miami, USA | Miami Marriott Biscayne Bay, Miami, USA |
25-26 March 2019 **Level 2 available immediately following Level 1. Register for both at a discounted rate! |
Sao Paulo, Brazil | Venue Pending, Sao Paulo, Brazil |
10-11 April 2019 **This event is offered during the CQ Summit. CQ Level 2, the Summit and Unconscious Bias are also available during this week at this location. |
London, UK | London Marriott Hotel County Hall, London, UK |
6-7 May 2019 **Level 2 and Unconscious Bias available immediately following Level 1. Register for both at a discounted rate! |
Denver, USA | Springhill Suites Denver Downtown, Denver, USA |
3-4 June 2019 **Level 2 available immediately following Level 1. Register for both at a discounted rate! |
Toronto, CQ | Queen’s University - Smith School of Business, Toronto, CQ |
8-9 September 2019 **This event is offered during the CQ Summit. CQ Level 2, the Summit and Unconscious Bias are also available during this week at this location. |
Chicago, USA | Hotel Chicago Downtown, Autograph Collection, Chicago, USA |
4-5 November 2019 **Level 2 available immediately following Level 1. Register for both at a discounted rate! |
Dubai, UAE | Millennium Plaza Dubai, Dubai, UAE |
Certification Course Schedule
Day 1 - FOCUS: CQ Research & Assessment
| Time | Activity |
|---|---|
| 1 | Introduction to CQ Research Definition Research Background |
| 2 | Assessment Debrief: Overall & CQ Drive Understanding Feedback Reports CQ Drive Scores & Strategies for Improvement |
| 3 | Assessment Debrief: CQ Knowledge & CQ Strategy CQ Knowledge Scores & Strategies for Improvement CQ Strategy Scores & Strategies for Improvement |
| 4 | Assessment Debrief: CQ Action & Development Plan CQ Action Scores & Strategies for Improvement Creating a CQ Development Plan |
Day 2 - FOCUS: CQ Implementation
| Time | Activity |
|---|---|
| 5 | Assessment Debrief: Cultural Values Cultural Values Ratings Cultural Values & CQ |
| 6 | The Case for CQ Pitching CQ to Organizations CQ Applications Certification Logistics |
Participant Materials
- CQ Multi-Rater Assessment and personalized feedback report
- Level 1 CQ Certification Manual (including an assessment de-brief guide and slide deck)
- Expand Your Borders
- Research articles and resources
- Certificate of completion
- Exclusive pricing for the CQ Multi-Rater Assessment and CQ Self-Assessment Pro
Fees & Cancellation Policy
Registration Fees: USD $2095 ($100 off if paid in full 60 days prior to Certification session)
Contact us for group and student discounts. Only one eligible discount may be applied to each registration. A $250 deposit for Level 1 or full payment is due upon registration and is non-refundable. Full payment is required 30 days before the Certification session. The registration fee does not include accommodations. If for any reason you will not be able to attend the CQ Certification program you originally registered for, you may transfer to another session taking place within 12 months from the date of your request to transfer. The following administrative fees based on the full registration cost prior to any discounts will apply to any transfers:
- Notification of transfer 30 days or more before the original program: 5% administrative fee
- 10-30 days before the original program: 10% administrative fee
- 0-9 days before the original program: 25% administrative fee
We reserve the right to cancel the training session 60 days out if there is inadequate enrollment, and full refunds will be given if we do so.
Level 2 CQ Certification
RegisterFormat: Face-to-Face, Public
Duration: 2 days
Price: USD $2595, Early Bird pricing at $2495 is available
*Discount available for attending Level 1 and Level 2 CQ Certification in the same week: USD $4295, Early Bird pricing at $4095 is available
This second level of CQ Certification is a train-the-trainer program and provides access to the Developing Cultural Intelligence workshop. In addition, participants will learn how to help organizations develop an overall strategy for building cultural intelligence. [Prerequisite: Level 1 CQ Certification]
Upcoming Dates & Locations
| Date | Location | Venue |
|---|---|---|
6-8 November 2018 **Level 1 available immediately prior to Level 2. Register for both at a discounted rate! This event is presented in a special partnership with the Sheikh Mohammed Center for Cultural Understanding. |
Dubai, UAE | Millennium Plaza Dubai, Dubai, UAE |
26-28 January 2019 **This event is offered during the CQ Summit. CQ Level 1, the Summit and Unconscious Bias are also available during this week at this location. |
Kuala Lumpur, Malaysia | JW Marriot Hotel Kuala Lumpur, Kuala Lumpur, Malaysia |
12-14 February 2019 **Level 1 available immediately prior to Level 2. Register for both at a discounted rate! |
Los Angeles, USA | Marina Del Rey Marriott, Los Angeles, USA |
12-14 March 2019 **Level 1 and Unconscious Bias available in addition to Level 1. Register for both at a discounted rate! |
Miami, USA | Miami Marriott Biscayne Bay, Miami, USA |
26-28 March 2019 **Level 1 available immediately prior to Level 2. Register for both at a discounted rate! |
Sao Paulo, Brazil | Venue Pending, Sao Paulo, Brazil |
11-13 April 2019 **This event is offered during the CQ Summit. CQ Level 1, the Summit and Unconscious Bias are also available during this week at this location. |
London, UK | London Marriott Hotel County Hall, London, UK |
7-9 May 2019 **Level 1 and Unconscious Bias available in addition to Level 1. Register for both at a discounted rate! |
Denver, USA | Springhill Suites Denver Downtown, Denver, USA |
4-6 June 2019 **Level 1 available immediately prior to Level 2. Register for both at a discounted rate! |
Toronto, CQ | Queen’s University - Smith School of Business, Toronto, CQ |
9-11 September 2019 **This event is offered during the CQ Summit. CQ Level 1, the Summit and Unconscious Bias are also available during this week at this location. |
Chicago, USA | Hotel Chicago Downtown, Autograph Collection, Chicago, USA |
5-7 November 2019 **Level 1 available immediately prior to Level 1. Register for both at a discounted rate! |
Dubai, UAE | Millennium Plaza Dubai, Dubai, UAE |
Certification Course Schedule
Day 1 - FOCUS: CQ and Effectiveness
| Time | Activity |
|---|---|
| 1 | CQ & Personal Effectiveness |
| 2 | CQ & Organizational Effectiveness |
Day 2 - FOCUS: Teaching Cultural Intelligence
| Time | Activity |
|---|---|
| 3 | Teaching Cultural Intelligence Learn how to teach the Developing Cultural Intelligence Workshop *Day 2 is devoted to teaching CQ. Exact timing may vary based upon participants per program. |
| 4 | Teaching Cultural Intelligence (continued) |
| 5 | CQ Training Activities Participant Presentations & Peer Feedback |
| 6 | CQ Training Activities (continued) |
Day 3 - FOCUS: Building Cultural Intelligence Together
| Time | Activity |
|---|---|
| 7 | Cultural Intelligence for Organizations |
| 8 | Partnering Together to Improve Global Effectiveness |
Participant Materials
- Level 2 CQ Certification Manual
- Developing Cultural Intelligence Workshop Facilitator’s Manual and slides
- Latest research articles
- Additional teaching resources
- Certificate of completion
- Exclusive pricing for the CQ Assessments and Developing Cultural Intelligence workshop materials
Fees & Cancellation Policy
Registration Fees: USD $2595 ($100 off if paid in full 60 days prior to Certification session)
Contact us for group and student discounts. Only one eligible discount may be applied to each registration. A $250 deposit for Level 2, a $500 deposit for Level 1 and Level 2, or full payment is due upon registration and is non-refundable. Full payment is required 30 days before the Certification session. The registration fee does not include accommodations. If for any reason you will not be able to attend the CQ Certification program you originally registered for, you may transfer to another session taking place within 12 months from the date of your request to transfer. The following administrative fees based on the full registration cost prior to any discounts will apply to any transfers:
- Notification of transfer 30 days or more before the original program: 5% administrative fee
- 10-30 days before the original program: 10% administrative fee
- 0-9 days before the original program: 25% administrative fee
We reserve the right to cancel the training session 60 days out if there is inadequate enrollment, and full refunds will be given if we do so.
Unconscious Bias Certification
RegisterFormat: Face-to-Face, Public
Duration: 1.5 days
Price: USD $2095, Early Bird pricing at $1995 is available
This train-the-trainer program will prepare participants to teach the Culture Matters: Managing Unconscious Bias workshop. The Culture Matters workshop is designed to help individuals enhance their cultural awareness and understand the affect of unconscious bias on workplace performance. Additionally, Participants will be equipped to debrief the Cultural Values Profile.
Upcoming Dates & Locations
| Date | Location | Venue |
|---|---|---|
12-13 November 2018 |
Los Angeles, USA | Marina Del Rey Marriott, Los Angeles, USA |
30-31 January 2019 **This event is offered during the CQ Summit. CQ Level 1, CQ Level 2, and the Summit are also available during this week at this location. |
Kuala Lumpur, Malaysia | JW Marriot Hotel Kuala Lumpur, Kuala Lumpur, Malaysia |
14-15 March 2019 **CQ Level 1 and CQ Level 2 are available in addition to Unconscious Bias. Register for multiple events at a discounted rate! |
Miami, USA | Miami Marriott Biscayne Bay, Miami, USA |
15-16 April 2019 **This event is offered during the CQ Summit. CQ Level 1, CQ Level 2, and the Summit are also available during this week at this location. |
London, UK | London Marriott Hotel County Hall, London, UK |
9-10 May 2019 **CQ Level 1 and CQ Level 2 are available in addition to Unconscious Bias. Register for multiple events at a discounted rate! |
Denver, USA | Springhill Suites Denver Downtown, Denver, USA |
13-14 September 2019 **This event is offered during the CQ Summit. CQ Level 1, CQ Level 2, and the Summit are also available during this week at this location. |
Chicago, USA | Hotel Chicago Downtown, Autograph Collection, Chicago, USA |
Certification Course Schedule
Day 1
| Time | Activity |
|---|---|
| 1 | Introductions |
| 2 | Enhancing Cultural Awareness Understanding Culture & Why It Matters What Diversity Matters Most? Cultural Awareness: Prerequisite to Managing Unconscious Bias & Developing CQ Relationship Between Unconscious Bias & CQ |
| 3 | Cultural Values & Perspective Taking Debriefing Cultural Values Feedback Report Mapping Cultural Values & Perspective Taking Domestic Diversity vs Global Diversity How Cultural Values May Reveal Unconscious Biases |
| 4 | Unpacking Unconscious Bias What Is It? The Research Characteristics of Unconscious Bias Common Forms of Unconscious Bias |
| 5 | Unpacking Unconscious Bias (continued) Implicit Association Test (IAT) Identifying & Managing Micro-Aggressions |
Day 2
| Time | Activity |
|---|---|
| 6 | Habits that Break Bias IF/THEN Scenarios Blinding Strategies & No-Brainer Solutions Case Studies |
| 7 | Habits that Break Bias (continued) |
| 8 | Cultural Values Development Plans |
| 9 | Final Logistics Brief Review of Sample Training Program, Costs, CQC Agreements, etc. |
Participant Materials
- Cultural Values Profile and personalized feedback report
- Culture Matters Training Kit (including teaching notes, exercises, job-aids, and slide deck)
- Research articles and resources related to Unconscious Bias
- Certificate of completion
- Exclusive pricing for Cultural Values Profile
- Discounted rate to attend CQ Certification within 12 months
- $1895 for Level 1 ($200 discount)
- $2095 for Level 2 ($500 discount)
- Attend both Level 1 and Level 2 in the same week: $3990 ($700 discount)
Fees & Cancellation Policy
Registration Fees: USD $2095 ($100 off if paid in full 60 days prior to Certification session)
Contact us for group discounts. Only one eligible discount may be applied to each registration. A $250 deposit or full payment is due upon registration and is non-refundable. Full payment is required 30 days before the Certification session. The registration fee does not include accommodations. If for any reason you will not be able to attend the CQ Certification program you originally registered for, you may transfer to another session taking place within 12 months from the date of your request to transfer. The following administrative fees based on the full registration cost prior to any discounts will apply to any transfers:
- Notification of transfer 30 days or more before the original program: 5% administrative fee
- 10-30 days before the original program: 10% administrative fee
- 0-9 days before the original program: 25% administrative fee
We reserve the right to cancel the training session 60 days out if there is inadequate enrollment, and full refunds will be given if we do so.
In-House Certification Programs
Comprehensive CQ Certification
Target Audience: HR Professionals, D&I Professionals, Corporate Trainers, Faculty
Objective: To equip a team of facilitators to administer and de-brief the CQ Assessments, teach CQ workshops, and develop an organizational strategy for building cultural intelligence across the organization.
Format: In-House
Segment: Corporate, Education, Government
Typical Duration: 2.5 days
Participant Materials:
- CQ Multi-Rater Assessment and personalized feedback report
- CQ Certification Manual, including an assessment de-brief guide
- Developing Cultural Intelligence Workshop Facilitator’s Manual and slides
- Expand Your Borders
- Research articles and teaching resources • Certificate of completion
This comprehensive certification program will be customized for your organization and equip you with in-house facilitators. Participants will be certified to use the CQ Assessments and teach the Developing Cultural Intelligence workshop.
Train-the Trainer: Unconscious Bias
Target Audience: Facilitators, Consultants
Objective: To equip facilitators to teach the Culture Matters workshop and use the Cultural Values Profile
Format: In-House
Segment: Corporate, Education, Government
Typical Duration: 1.5 days
Participant Materials:
- Culture Matters Training Kit
- Culture Matters PowerPoint (to facilitate unconscious bias training with others)
- Certification to administer and interpret the Cultural Values Profile
- Access to Cultural Values and Unconscious Bias research and articles
- Exclusive pricing for Cultural Values Profile
This highly engaging training prepares participants to teach the Culture Matters workshop, a program focused on cultural understanding and managing unconscious biases. In addition, participants are equipped to effectively de-brief the Cultural Values Profile.