Get Certified & Equipped to Use Cultural Intelligence Tools

Add the globally recognized CQ and Unconscious Bias Certifications to your credentials and join a network of Certified professionals from over 40 countries! Our certification and train-the-trainer programs will equip you to use and distribute our world-class, research-based tools.

Why Should You Get Certified?

Organizations, educational institutions, and government agencies are realizing that cultural intelligence is more than just a “nice-to-have” but is often the difference between success and failure. Our CQ Certification program will allow you to add the CQ Assessments and the Developing Cultural Intelligence workshop to your toolkit. In addition, you can become certified to teach the Culture Matters: Managing Unconscious Bias workshop, as well as administer and debrief the Cultural Values Profile.

Benefits of CQ Certification

  • Certified to use the only academically valid measurement of CQ
  • Equipped to use the CQ model and assessments
  • Exclusive pricing for the CQ Assessments
  • Network with CQ Certified professionals around the world
  • Access to exclusive communication and events for CQ Certified professionals
  • Equipped to teach the Developing Cultural Intelligence workshop (Level 2 Only)
  • Access to additional tools and resources (Cultural Values Profile, new research, etc.)

Benefits of Unconscious Bias Certification

 

Level 1 CQ Certification

Register

Format: Face-to-Face, Public
Duration: 1.5 days
Price: USD $2095, Early bird pricing at $1995 is available
*Discount available for attending Level 1 and Level 2 CQ Certification in the same week: USD $4295, Early Bird pricing at $4095 is available

This certification program will provide an overview of the CQ model, the research behind it, and why it matters. By the end of the program, participants will know how to debrief CQ Assessments with others and offer strategies for improving CQ. Sessions are highly interactive, including role playing a debrief of the CQ Assessment.

Earn Continuing Education Credits ICF Members can earn CCE credits (Core Competencies: 5.38; Resource Development: 3.87) upon completion of CQ Level 1 Certification.

Upcoming Dates & Locations
Date Location Venue

22-23 January 2018
(early bird pricing ends 1 January)

**Level 2 available immediately following Level 1. Register for both at a discounted rate!

Kuala Lumpur JW Marriott Kuala Lumpur, Kuala Lumpur

27-28 February 2018
(early bird pricing ends 27 December)

**Level 2 available immediately following Level 1. Register for both at a discounted rate!

Washington, D.C. Key Bridge Marriott, Washington, D.C.

17-18 April 2018
(early bird pricing ends 17 February)

**Level 2 available immediately following Level 1. Register for both at a discounted rate!

London London Marriott County Hall, London

7-8 May 2018
(early bird pricing ends 7 March)

**Level 2 CQ and Unconscious Bias Certification available the same week.
Register for all three at a discounted rate!

Chicago The Hotel Chicago, Chicago

25-26 September 2018
(early bird pricing ends 25 July)

**Level 2 CQ and Unconscious Bias Certification available the same week.
Register for all three at a discounted rate!

Panama City Panama Marriott Hotel, Panama City

15-16 October 2018
(early bird pricing ends 15 August)

**Level 2 CQ and Unconscious Bias Certification available the same week.
Register for all three at a discounted rate!

Los Angeles Marina Del Rey Marriott, Los Angeles

5-6 November 2018
(early bird pricing ends 5 September)

**Level 2 CQ and Unconscious Bias Certification available the same week.
Register for all three at a discounted rate!

Dubai Millennium Plaza Dubai, Dubai
Certification Course Schedule
Day 1 - FOCUS: CQ Research & Assessment
Time Activity
9:00 - 10:30 Introduction to CQ Research
Definition
Research Background
10:30 - 10:45 Break
10:45 - 12:15 Assessment Debrief: Overall & CQ Drive
Understanding Feedback Reports
CQ Drive Scores & Strategies for Improvement
12:15 - 1:30 Lunch
1:30 - 3:00 Assessment Debrief: CQ Knowledge & CQ Strategy
CQ Knowledge Scores & Strategies for Improvement
CQ Strategy Scores & Strategies for Improvement
3:00 - 3:15 Break
3:15 - 5:00 Assessment Debrief: CQ Action & Development Plan
CQ Action Scores & Strategies for Improvement
Creating a CQ Development Plan
Day 2 - FOCUS: CQ Implementation
Time Activity
9:00 - 10:30 Assessment Debrief: Cultural Values
Cultural Values Ratings
Cultural Values & CQ
10:30 - 10:45 Break
10:45 - 12:15 The Case for CQ
Pitching CQ to Organizations
CQ Applications

Certification Logistics
Participant Materials
  • CQ Multi-Rater Assessment and personalized feedback report
  • Level 1 CQ Certification Manual (including an assessment de-brief guide and slide deck)
  • Expand Your Borders
  • Research articles and resources
  • Certificate of completion
  • Exclusive pricing for the CQ Multi-Rater Assessment and CQ Self-Assessment Pro
Fees & Cancellation Policy
Registration Fees: USD $2095 ($100 off if paid in full 60 days prior to Certification session)

Contact us for group and student discounts. Only one eligible discount may be applied to each registration. A $250 deposit for Level 1 or full payment is due upon registration and is non-refundable. Full payment is required 30 days before the Certification session. The registration fee does not include accommodations. If for any reason you will not be able to attend the CQ Certification program you originally registered for, you may transfer to another session taking place within 12 months from the date of your request to transfer. The following administrative fees based on the full registration cost prior to any discounts will apply to any transfers:

  • Notification of transfer 30 days or more before the original program: 5% administrative fee
  • 10-30 days before the original program: 10% administrative fee
  • 0-9 days before the original program: 25% administrative fee

We reserve the right to cancel the training session 60 days out if there is inadequate enrollment, and full refunds will be given if we do so.

Level 2 CQ Certification

Register

Format: Face-to-Face, Public
Duration: 2 days
Price: USD $2595, Early Bird pricing at $2495 is available
*Discount available for attending Level 1 and Level 2 CQ Certification in the same week: USD $4295, Early Bird pricing at $4095 is available

This second level of CQ Certification is a train-the-trainer program and provides access to the Developing Cultural Intelligence workshop. In addition, participants will learn how to help organizations develop an overall strategy for building cultural intelligence. [Prerequisite: Level 1 CQ Certification]

Upcoming Dates & Locations
Date Location Venue

23-25 January 2018
(early bird pricing ends 2 January)

Kuala Lumpur JW Marriott Kuala Lumpur, Kuala Lumpur

28 February - 2 March 2018
(early bird pricing ends 27 December)

Washington, D.C. Key Bridge Marriott, Washington, D.C.

18-20 April 2018
(early bird pricing ends 17 February)

London London Marriott County Hall, London

8-10 May 2018
(early bird pricing ends 7 March)

**Level 1 CQ and Unconscious Bias Certification available the same week.
Register for all three at a discounted rate!

Chicago The Hotel Chicago, Chicago

26-28 September 2018
(early bird pricing ends 25 July)

Panama City Panama Marriott Hotel, Panama City

16-18 October 2018
(early bird pricing ends 15 August)

Los Angeles Marina Del Rey Marriott, Los Angeles

6-8 November 2018
(early bird pricing ends 5 September)

Dubai Millennium Plaza Dubai, Dubai
Certification Course Schedule
Day 1 - FOCUS: CQ and Effectiveness
Time Activity
3:00 - 4:30 CQ & Personal Effectiveness
4:30 - 4:45 Break
4:45 - 6:00 CQ & Organizational Effectiveness
Day 2 - FOCUS: Teaching Cultural Intelligence
Time Activity
9:00 - 10:30 Teaching Cultural Intelligence
Learn how to teach the Developing Cultural Intelligence Workshop

Day 2 is devoted to teaching cultural intelligence. The exact timing may vary based upon the participants in each program.
10:30 - 10:45 Break
10:45 - 12:15 Developing Cultural Intelligence Workshop (continued)
12:15 - 1:15 Lunch
1:15 - 2:45 CQ Training Activities
Participant Presentations & Peer Feedback
2:45 - 3:00 Break
3:00 - 3:30 CQ Training Activities (continued)
3:30 - 4:30 Crowdsourcing
Creative Ways to Teach the 4 CQ Capabilities
Day 3 - FOCUS: Building Cultural Intelligence Together
Time Activity
9:00 - 10:15 Cultural Intelligence for Organizations
10:15 - 10:30 Break
10:30 - 11:30 Partnering Together to Improve Global Effectiveness
Participant Materials
  • Level 2 CQ Certification Manual
  • Developing Cultural Intelligence Workshop Facilitator’s Manual and slides
  • Latest research articles
  • Additional teaching resources
  • Certificate of completion
  • Exclusive pricing for the CQ Assessments and Developing Cultural Intelligence workshop materials
Fees & Cancellation Policy
Registration Fees: USD $2595 ($100 off if paid in full 60 days prior to Certification session)

Contact us for group and student discounts. Only one eligible discount may be applied to each registration. A $250 deposit for Level 2, a $500 deposit for Level 1 and Level 2, or full payment is due upon registration and is non-refundable. Full payment is required 30 days before the Certification session. The registration fee does not include accommodations. If for any reason you will not be able to attend the CQ Certification program you originally registered for, you may transfer to another session taking place within 12 months from the date of your request to transfer. The following administrative fees based on the full registration cost prior to any discounts will apply to any transfers:

  • Notification of transfer 30 days or more before the original program: 5% administrative fee
  • 10-30 days before the original program: 10% administrative fee
  • 0-9 days before the original program: 25% administrative fee

We reserve the right to cancel the training session 60 days out if there is inadequate enrollment, and full refunds will be given if we do so.

Unconscious Bias Certification

Register

Format: Face-to-Face, Public
Duration: 1.5 days
Price: USD $1795, Early Bird pricing at $1695 is available

This train-the-trainer program will prepare participants to teach the Culture Matters: Managing Unconscious Bias workshop. The Culture Matters workshop is designed to help individuals enhance their cultural awareness and understand the affect of unconscious bias on workplace performance. Additionally, Participants will be equipped to debrief the Cultural Values Profile.

Upcoming Dates & Locations
Date Location Venue

13-14 March 2018
(early bird pricing ends 13 January)

Miami Miami Marriott Biscayne Bay, Miami

10-11 May 2018
(early bird pricing ends 7 March)

**Level 1 and Level 2 CQ Certification available the same week.
Register for all three at a discounted rate!

Chicago The Hotel Chicago, Chicago

12-13 November 2018
(early bird pricing ends 12 September)

Los Angeles Marina Del Rey Marriott, Los Angeles
Certification Course Schedule
Day 1
Time Activity
9:00 - 9:30 Introductions
9:30 - 10:15 Enhancing Cultural Awareness
Understanding Culture & Why It Matters
What Diversity Matters Most?
Cultural Awareness: Prerequisite to Managing Unconscious Bias & Developing CQ
Relationship Between Unconscious Bias & CQ
10:15 - 10:30 Break
10:30 - 12:00 Cultural Values & Perspective Taking
Debriefing Cultural Values Feedback Report
Mapping Cultural Values & Perspective Taking
Domestic Diversity vs Global Diversity
How Cultural Values May Reveal Unconscious Biases
12:00 - 1:00 Lunch
1:00 - 2:15 Unpacking Unconscious Bias
What Is It? The Research
Characteristics of Unconscious Bias
Common Forms of Unconscious Bias
2:15 - 2:30 Break
2:30 - 4:30 Unpacking Unconscious Bias (continued)
Implicit Association Test (IAT)
Identifying & Managing Micro-Aggressions
Day 2
Time Activity
9:00 - 10:15 Habits that Break Bias
IF/THEN Scenarios
Blinding Strategies & No-Brainer Solutions
Case Studies
10:15 - 10:30 Break
10:30 - 10:45 Habits that Break Bias
(continued)
10:45 - 11:30 Cultural Values Development Plans
11:30 - 12:00 Final Logistics
Brief Review of Sample Training Program, Costs, CQC Agreements, etc.
Participant Materials
  • Cultural Values Profile and personalized feedback report
  • Culture Matters Training Kit (including teaching notes, exercises, job-aids, and slide deck)
  • Research articles and resources related to Unconscious Bias
  • Certificate of completion
  • Exclusive pricing for Cultural Values Profile 
  • Discounted rate to attend CQ Certification within 12 months
    • $1895 for Level 1 ($200 discount)
    • $2095 for Level 2 ($500 discount)
    • Attend both Level 1 and Level 2 in the same week: $3990 ($700 discount)
Fees & Cancellation Policy
Registration Fees: USD $1795 ($100 off if paid in full 60 days prior to Certification session)

Contact us for group discounts. Only one eligible discount may be applied to each registration. A $250 deposit or full payment is due upon registration and is non-refundable. Full payment is required 30 days before the Certification session. The registration fee does not include accommodations. If for any reason you will not be able to attend the CQ Certification program you originally registered for, you may transfer to another session taking place within 12 months from the date of your request to transfer. The following administrative fees based on the full registration cost prior to any discounts will apply to any transfers:

  • Notification of transfer 30 days or more before the original program: 5% administrative fee
  • 10-30 days before the original program: 10% administrative fee
  • 0-9 days before the original program: 25% administrative fee

We reserve the right to cancel the training session 60 days out if there is inadequate enrollment, and full refunds will be given if we do so.

In-House Certification Programs


Comprehensive CQ Certification

Target Audience: HR Professionals, D&I Professionals, Corporate Trainers, Faculty
Objective: To equip a team of facilitators to administer and de-brief the CQ Assessments, teach CQ workshops, and develop an organizational strategy for building cultural intelligence across the organization.
Format: In-House
Segment: Corporate, Education, Government
Typical Duration: 2.5 days
Participant Materials:

  • CQ Multi-Rater Assessment and personalized feedback report
  • CQ Certification Manual, including an assessment de-brief guide
  • Developing Cultural Intelligence Workshop Facilitator’s Manual and slides
  • Expand Your Borders
  • Research articles and teaching resources • Certificate of completion

This comprehensive certification program will be customized for your organization and equip you with in-house facilitators. Participants will be certified to use the CQ Assessments and teach the Developing Cultural Intelligence workshop.

Train-the Trainer: Unconscious Bias

Target Audience: Facilitators, Consultants
Objective: To equip facilitators to teach the Culture Matters workshop and use the Cultural Values Profile
Format: In-House
Segment: Corporate, Education, Government
Typical Duration: 1.5 days
Participant Materials:

  • Culture Matters Training Kit
  • Culture Matters PowerPoint (to facilitate unconscious bias training with others)
  • Certification to administer and interpret the Cultural Values Profile
  • Access to Cultural Values and Unconscious Bias research and articles
  • Exclusive pricing for Cultural Values Profile

This highly engaging training prepares participants to teach the Culture Matters workshop, a program focused on cultural understanding and managing unconscious biases. In addition, participants are equipped to effectively de-brief the Cultural Values Profile.

Customize Your In-House Certification Program

Contact Us

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